Recent Fire Damage Posts

Smoke Alarm Safety Tips for Hilo Homes?

4/5/2022 (Permalink)

Smoke rises towards a smoke alarm. We restore fire damage 24-hours a day in Hawaii and Maui.

Aloha! Our local teams in Hawaii and Maui restore have been restoring fire damage for Hilo locals and businesses for over twenty years. Smoke alarms are highly beneficial for alerting a household early so they can get out fast. Here are some smoke alarms safety tips from the National Fire Protection Association:

Smoke Alarm Safety
  • A closed-door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Large homes may need extra smoke alarms
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions yet mitigate false alarms
  • When a smoke alarm sounds, get outside and stay outside
  • Replace all smoke alarms in your home every ten years

Call Us Today!

You never know if you will need help restoring fire damage in your Hilo home or commercial business, but if you do, our teams in Hawaii and Maui are Here to Help. ® We’ll restore your fire damage, “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Portable Fireplace Safety Tips for Keauhou?

3/8/2022 (Permalink)

A portable ethanol fireplace is lit at night. We respond to fire damage emergencies 24-hours a day in Hawaii and Maui.

Aloha! Keauhou locals love a good open fire at night. In recent years, ethanol-burning portable fireplaces have become more popular. However, the fuel, device, and open flame can be dangerous. SERVPRO® of Hawaii |SERVPRO® of Maui offers these ethanol-burning fireplace safety tips from the National Fire Protection Association:

Fireplace Safety

  • A portable ethanol burning fireplace, and the fuel, should only be used by adults
  • Clean up any fuel spillage and be sure all liquid has evaporated before lighting the fireplace
  • Light the fireplace using a utility lighter or long match
  • An adult should always be present when a portable fireplace is burning
  • Place the fireplace on a sturdy surface away from table edges
  • It’s a good idea to crack a window open for a fresh supply of air
  • Never try to move a lit fireplace or one that is still hot
  • Don’t pour ethanol fuel in a device that is lit or not completely cool. It may result in a fire or injury.
  • Allow the device to cool down for at least 15 minutes before refueling
  • Extinguish the flame when you leave the room, home, or go to sleep

Call Us Today!

Keauhou locals and commercial businesses can trust SERVPRO® of Hawaii |SERVPRO® of Maui to restore fire damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Fire Extinguisher Safety Tips for Hilo?

2/8/2022 (Permalink)

A fire extinguisher is shown. We respond to fire damage emergencies 24-hours a day in Hawaii and Maui.

Aloha! Hilo locals and businesses have relied on SERVPRO® of Hawaii |SERVPRO® of Maui to restore fire damage for over twenty years! Knowing how to operate a portable fire extinguisher can save lives and minimize the damage when there is a small fire. Here are some fire extinguisher safety tips from the National Fire Protection Association:

  • To operate a fire extinguisher, remember the word PASS:
    • Pull the pin. Hold the extinguisher with the nozzle pointing away from you, and release the locking mechanism
    • Aim low. Point the extinguisher at the base of the fire
    • Squeeze the lever slowly and evenly
    • Sweep the nozzle from side-to-side
  • For the home, select a multi-purpose extinguisher (can be used on all types of home fires) that is large enough to put out a small fire but not so heavy as to be difficult to handle
  • Choose a fire extinguisher that carries the label of an independent testing laboratory
  • Read the instructions that come with the fire extinguisher and become familiar with its parts and operation before a fire breaks out

Call Us!

Hilo locals and commercial businesses can rely on SERVPRO® of Hawaii |SERVPRO® of Maui to restore their fire damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Christmas Tree Disposal Safety Tips for Kailua-Kona?

1/5/2022 (Permalink)

A wood chipper is turning a tree into mulch. We clean up and restore fire damage 24-hours a day in Hawaii and Maui.

Aloha! Now that the winter holidays are over, it’s time for Kailua-Kona locals to get rid of the Christmas tree and take down the decorations. There may be options for having your tree recycled after the Christmas holiday, so be sure to check with your waste disposal company or your city website to find out about recycling programs in your area.  SERVPRO® of Hawaii |SERVPRO® of Maui offers these after Christmas safety tips from the National Fire Protection Association:

  • Get rid of the tree after Christmas or when it is dry
  • Although Christmas tree fires are not common, when they do occur, they are more likely to be serious
  • Dried-out trees are a fire danger and should not be left in the home or the garage or placed outside against the home
  • Check with your local community to find a recycling program
  • Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer

Call Us!

When you have a fire damage emergency, our technicians are on-call and ready to respond 24-hours a day. Kailua-Kona locals and businesses can rely on SERVPRO® of Hawaii |SERVPRO® of Maui to restore the fire damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Holiday Party Fire in Kamuela?

12/14/2021 (Permalink)

Christmas lights light up palm trees. Holiday Party Fire in Kamuela?

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring fire damage in Kamuela for many years. More than two out of every five holiday decoration fires happen because decorations are placed too close to a heat source. Here are some tips from the National Fire Protection Association to stay safe while entertaining this holiday season:

Holiday Entertaining

  • Test your smoke alarms and tell guests about your home fire escape plan
  • Keep children and pets away from lit candles
  • Keep matches and lighters up high in a locked cabinet
  • Stay in the kitchen when cooking on the stovetop
  • Ask smokers to smoke outside. Remind smokers to keep their smoking materials with them so young children do not touch them.
  • Provide large, deep ashtrays for smokers. Wet cigarette butts with water before discarding them.
  • Blow out lit candles when you leave the room or go to bed
  • Turn off all light strings and decorations before leaving home or going to bed

Call Us Today!

When you have a fire damage emergency in Kamuela, our technicians are on-call and ready to respond 24-hours a day. Locals and business owners can rely on SERVPRO® of Hawaii |SERVPRO® of Maui to restore fire damage, “Like it never even happened.” We have the equipment, training, and experience to restore any size of fire loss. Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Cooking Fire in Captain Cook?

11/10/2021 (Permalink)

A gas burner is lit on a stovetop. We restore fire damage in Hawaii and Maui.

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui responds to fire damage emergencies in Captain Cook every year. According to a report published by the National Fire Protection Association (NFPA), ranges or cooktops were involved in 61 percent of home cooking fires between 2014 and 2018.

Here are some home cooking safety tips from the NFPA:

  • Be on alert! If you are sleepy or have consumed alcohol, don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, boiling, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the home while food is cooking, and use a timer to remind you that you are cooking
  • Keep anything that can catch fire (oven mitts, wooden utensils, food packaging, towels, or curtains) away from your stovetop
  • Households that use electric ranges have a higher risk of cooking fires and associated losses than those using gas ranges

Call Us Today!

If you ever need fire damage restoration services for your Captain Cook home or commercial business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® We’ll restore your fire damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are Independently Owned and Operated.

Smoke Alarm Safety Tips for Kailua-Kona?

10/11/2021 (Permalink)

Smoke is rising towards a smoke alarm in a home. We are trusted leaders in fire damage restoration in Hawaii and Maui.

Aloha! For the past twenty years, SERVPRO® of Hawaii |SERVPRO® of Maui has been mitigating and restoring fire damage for families and businesses in Kailua-Kona. Smoke alarms save lives, and it is essential to test and maintain your smoke alarm system regularly. The National Fire Protection Association offers this helpful information about smoke alarm safety:

Smoke Alarms Safety Tips

  • A closed-door may slow the spread of smoke, heat, and fire
  • Install smoke alarms in every sleeping room and outside each separate sleeping area
  • Install alarms on every level of the home 
  • Smoke alarms should be interconnected so when one sounds, they all sound 
  • Large homes may need extra smoke alarms
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • When a smoke alarm sounds, get outside and stay outside
  • Replace all smoke alarms in your home every ten years

Call Us Today!

Fires can happen at any time, and having a properly functioning smoke alarm system can save lives. When you need fire damage restoration services, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll restore your fire damage in Kailua-Kona, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Electrical Fire in Hilo Home?

8/30/2021 (Permalink)

An electrical outlet is shown with smoke coming out of it. We restore fire damage in Hawaii and Maui.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring fire damage for Hilo homeowners and businesses for over twenty years. Here are some electrical safety tips from the National Fire Protection Association:

  • Have all electrical work done by a qualified electrician
  • Only use one heat-producing appliance plugged into a receptacle outlet at a time
  • Major appliances should be plugged directly into a wall receptacle outlet. Extension cords and plug strips should not be used.
  • Arc-fault circuit interrupters (AFCIs) shut off electricity when a dangerous condition occurs. Consider having them installed in your home.
  • Use ground-fault circuit interrupters (GFCIs) to reduce the risk of shock. GFCIs shut off an electrical circuit when it becomes a shock hazard. They should be installed inside the home in bathrooms, kitchens, garages, and basements. All outdoor receptacles should be GFCI protected.
  • Test AFCIs and GFCIs once a month according to the manufacturer’s recommendations.
  • Check electrical cords to make sure they are not running across doorways or under carpets. Extension cords are intended for temporary use. Have a qualified electrician add more receptacle outlets, so you don’t have to use extension cords.

Call Us!

When you need fire restoration services for your Hilo home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your fire damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Fire Escape Planning for Hilo?

8/11/2021 (Permalink)

A person is drawing a fire escape plan on a whiteboard. We are trusted leaders in emergency fire restoration in Hawaii and Maui.

Aloha. Having a fire escape plan that has been tested and reviewed with all of the people in the home can save lives. SERVPRO® of Hawaii |SERVPRO® of Maui responds to fire damage emergencies throughout the year in Hilo, and offer these tips for making a fire escape plan from the National Fire Protection Association:

  • Draw a map of your home. Show all doors and windows.
  • Visit each room. Find two ways out.
  • All windows and doors should open easily. You should be able to use them to get outside.
  • Make sure your home has smoke alarms. Push the test button to make sure each alarm is working.
  • Pick a meeting place outside. It should be in front of your home. Everyone will meet at the meeting place.
  • Make sure your house or building number can be seen from the street
  • Talk about your plan with everyone in your home
  • Learn the emergency phone number for your fire department
  • Practice your home fire drill!
  • Make your own home fire escape plan using grid paper

Call Us Today!

When you need fire damage restoration services for your Hilo home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Our technicians are on call 24-hours a day to serve you. Call us at 808-329-6560. We’ll restore your fire damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Fire-damaged Belongings in Waikoloa?

7/5/2021 (Permalink)

Bright green and soft green heavy woven fabrics are shown. We restore fire-damaged items in Hawaii and Maui.

When your Waikoloahome or business experiences fire damage, there will be many belongings and items requiring specialized cleaning. Every fire loss is unique and brings its own set of restoration challenges. SERVPRO® of Hawaii |SERVPRO® of Maui has been cleaning and restoring fire-damaged belongings for over twenty years. We invest in new technologies that allow us to clean fire-damaged contents more effectively, including:

ESPORTA Washing System

 We use the ESPORTA washing system to clean soft contents and textiles impacted by heavy smoke and soot damage. This allows us to clean and process soft contents in-house rather than sending them to a cleaner.

Pretesting

Our technician’s pre-test all belongings and contents to determine what items are salvageable and may use one or more of these cleaning methods as required:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

When you need fire restoration services for your Waikoloa home or commercial business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. 

Franchises are Independently Owned and Operated.

Fire Damage Safety Tips for Hilo?

6/7/2021 (Permalink)

Soot damage is shown. We are trusted leaders in fire damage restoration on Hawaii and Maui!

SERVPRO® of Hawaii |SERVPRO® of Maui offers these important safety tips for Hilo residents from our website while waiting for help to arrive:

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas
  • If electricity is off, empty freezer and refrigerator and prop doors open
  • Clean and protect chrome with a light coating of petroleum jelly or oil
  • Wash houseplants on both sides of leaves
  • Change the heating, ventilation, and air conditioning filter
  • Tape double layers of cheesecloth over air registers

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water
  • Don't turn on ceiling fixtures if the ceiling is wet and the wiring may be damaged
  • Don't send garments to an ordinary dry cleaner as improper cleaning may set the smoke odor

Call Us Today!

When you need fire restoration services in Hilo, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. 

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Grilling Fire in Lahaina?

5/3/2021 (Permalink)

A person is grilling on a charcoal barbeque in a backyard. We mitigate fire damage quickly and efficiently in Hawaii and Maui.

U.S. Grilling Statistics

Did you know that seven out of every ten people in the United States have a griller or smoker? According to the National Fire Protection Association (NFPA), between 2014 and 2018, fire departments responded to over 8900 home fires involving grills, hibachis, or barbeques per year.

SERVPRO® of Hawaii |SERVPRO® of Maui responds to fire damage emergencies throughout the year in Lahaina, and we offer these grilling safety tips from the NFPA to help you stay safe while grilling on a charcoal grill:

Charcoal Grill Safety

  • There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire
  • Keep charcoal fluid out of the reach of children and away from heat sources
  • There are also electric charcoal starters, which do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container

Call Us Today!

SERVPRO® of Hawaii |SERVPRO® of Maui offers a full range of fire restoration services to return your home or commercial business to preloss condition with minimal disruption. Call us today at 808-329-6560. We’ll restore your fire damage in Lahaina, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Fire Escape Planning in Waikoloa?

4/6/2021 (Permalink)

A large red sign saying “Escape Plan” is shown. We respond to fire damage emergencies 24-hours a day in Hawaii.

Plan Ahead Waikoloa!

SERVPRO® of Hawaii |SERVPRO® of Maui responds to fire damage emergencies throughout the year in Waikoloa and we know that having an emergency plan in place can save lives. Here are some escape planning tips from the National Fire Protection Association:

  • Make a home escape plan. Draw a map of your home showing all the doors and windows. Discuss the plan with everyone in your home.
  • Know at least two ways out of every room, if possible. Make sure all doors and windows leading outside open easily.
  • Have an outside meeting place (like a tree, light pole, or mailbox) a safe distance from the home where everyone should meet.
  • Practice your home fire drill at night and during the day with everyone in your home, twice a year.
  • Practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Close doors behind you as you leave.

Oftentimes we arrive onsite as the firefighters from the Waikoloa Fire Station are preparing to leave the scene after the fire has been extinguished. There is always a lot of smoke, soot, and debris left from the firefighting efforts, and most families are left with a very stressful situation.

Call Us Today!

SERVPRO® of Hawaii |SERVPRO® of Maui is ready to assist you with fire damage emergencies 24-hours a day. Call us today at 808-329-6560. We’ll restore your fire damage in Waikoloa, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Keep Your Hilo Office Prepared for Fire

3/8/2021 (Permalink)

Office fires in Hilo are more common than you might think. If you have a break room in your office or small business, it probably contains a coffee maker, microwave, refrigerator, and/or other small appliances. You should also include a fire extinguisher in there somewhere! SERVPRO of Hawaii | SERVPRO of Maui wants to remind you that fires can start as easily as turning on one of these appliances. There could be a short somewhere in the wiring or something inside the microwave could catch fire. Unfortunately, the possibilities are real and they do happen.

Your workplace should have a training session on how to use fire extinguishers. If the owner of the business has not done that, please look into setting up a training session. Local fire departments are usually happy to assist with this training, and they can provide some real-life examples of ways to practice fire safety. 

If your break room (or any other area of your office building) catches on fire, you will likely have smoke damage as well as damage from the fire. That is where SERVPRO of Hawaii | SERVPRO of Maui comes in. We are here to clean up the damage and make your Hilo building look new again. We are open 24/7 and we show up prepared. Please do not hesitate to call us if you need our services. We are Here to Help. 


SERVPRO of Hawaii | SERVPRO of Maui is independently owned and operated

Smoke Detectors can Save Lives

3/3/2021 (Permalink)

Fire spreads fast once it is started so SERVPRO of Hawaii | SERVPRO of Maui wants to remind you that smoke detectors (smoke alarms) can help save lives in your Maui area home. An alarm alerts you that danger is present giving you time to get out.

SERVPRO of Hawaii | SERVPRO of Maui wants you to remember:

  • Closed doors can slow the spread of smoke, heat, and fire.  That is good for reducing smoke damage and fire damage. That is also why you should have a smoke alarm in every sleeping room in the home
  • Install smoke alarms on every level of the home
  • Large homes might need extra smoke alarms
  • Some companies make alarms that are interconnected. When one sounds, they all sound
  • Do not turn off smoke detectors when cooking
  • Test the smoke alarms at least once a month.  There is a test button on the alarm
  • When the alarm sounds, get everyone outside and stay outside
  • Replace all smoke alarms every 10 years

If your Maui area home is not properly protected by a smoke detector, please install one. If you experience a fire, immediately vacate the home and then contact your fire department once you are outside the home.

SERVPRO of Hawaii | SERVPRO of Maui is independently owned and operated. 

Smoke Detectors can Save Lives in Kona

2/9/2021 (Permalink)

Fire spreads fast once it is started so SERVPRO of Hawaii | SERVPRO of Maui wants to remind you that smoke detectors (smoke alarms) can help save lives in your Kona home. An alarm alerts you that danger is present giving you time to get out.

SERVPRO of Hawaii | SERVPRO of Maui wants you to remember:

  • Closed doors can slow the spread of smoke, heat, and fire.  That is good for reducing smoke damage and fire damage. That is also why you should have a smoke alarm in every sleeping room in the home
  • Install smoke alarms on every level of the home
  • Large homes might need extra smoke alarms
  • Some companies make alarms that are interconnected. When one sounds, they all sound
  • Do not turn off smoke detectors when cooking
  • Test the smoke alarms at least once a month.  There is a test button on the alarm
  • When the alarm sounds, get everyone outside and stay outside
  • Replace all smoke alarms every 10 years

If your Kona home is not properly protected by a smoke detector, please install one. If you experience a fire, immediately vacate the home and then contact your fire department once you are outside the home.

SERVPRO of Hawaii | SERVPRO of Maui is independently owned and operated. 

Links:

https://www.nfpa.org/Public-Education/By-topic/Smoke-alarms

https://www.nfpa.org/public-education/by-topic/smoke-alarms/safety-messages-about-smoke-alarms

Pet Safety in Case of a Fire in Maui

2/5/2021 (Permalink)

Fire damage can harm animals just as it can harm people in Maui. At SERVPRO of Hawaii | SERVPRO of Maui, we love our pets as much as you love yours. We could not stand to see them injured or killed in a house fire. 

SERVPRO of Hawaii | SERVPRO of Maui shares these ideas with you:

  • When you design your fire escape plan, practice with your pets
  • If there are fires outside, bring pets inside. If you have to evacuate, you will be ready to bring the pets with you
  • Know where your pets hide. You may not have time to hunt for them in an emergency
  • Animal-rescue groups and other organizations have pet stickers that you can put on your windows and doors. The stickers tell firefighters how many pets you have, and what kinds
  • Prepare evacuation kits for the pets. These kits can be large plastic bins. Put in copies of their vet records, extra leashes and collars, toys, and food

SERVPRO of Hawaii | SERVPRO of Maui reminds you to call the fire department once you are safely outside the City or County home.

SERVPRO of Hawaii | SERVPRO of Maui is independently owned and operated. 

Links:

https://www.nfpa.org/Public-Education/Campaigns/TakeAction/Household-pets 

https://www.nfpa.org/-/media/Files/Public-Education/Campaigns/TakeAction/TakeActionPetsChecklist.pdf

Ember Fire in Hawaii?

2/2/2021 (Permalink)

fire pit on beach SERVPRO® of Hawaii /SERVPRO® of Maui is Independently Owned and Operated.

SERVPRO of Hawaii & Maui responds to fire damage emergencies in the Hilo area throughout the year and has a team of highly trained technicians on call 24 hours a day. Here are some tips from the NFPA for clearing the most vulnerable zone around your home: 

  • Clean roofs and gutters of dead leaves, debris, and pine needles that could catch embers.
  • Replace or repair any loose or missing shingles or roof tiles to prevent ember penetration.
  • Reduce embers that could pass through vents in the eaves by installing 1/8 inch metal mesh screening.
  • Clean debris from exterior attic vents and install 1/8 inch metal mesh screening to reduce embers.
  • Repair or replace damaged or loose window screens and any broken windows screen or box-in areas below patios and decks with wire mesh to prevent debris and combustible materials from accumulating.
  • Move any flammable material away from wall exteriors – mulch, flammable plants, leaves and needles, firewood piles – anything that can burn. Remove anything stored underneath decks or porches. 

SERVPRO® of Hawaii /SERVPRO® of Maui is Independently Owned and Operated.

Our Fire Damage Restoration Process

9/9/2020 (Permalink)

If you have experienced fire damage, you most likely want to get your property restored as soon as possible. You should never try and remediate or restore your property on your own after a disaster occurs; you should always rely on a restoration professional with fire damage repair to get the job done properly, efficiently, and safely. If you are in Maui or on the Big Island, SERVPRO of Hawaii/Maui is here to get your property back to or better than it was before the fire. Contact us today to schedule regular or emergency cleanup & restoration services. 

Our Process

The process for dealing with fire and water restoration are different, though they also have many similarities. In today’s blog, we start by providing an overview of our process of rebuilding and repairing properties after fire damage. 

No single fire damage restoration process is the same either, which is one reason why you shouldn’t do it on your own. Hire experts who know how to save as much of your property and restore it as completely as possible. 

Fire Damage Restoration Process

  1. Confirm that the property is safe to enter — Before any fire damage repair can begin, we scrutinize your property for structural damage from the outside. No work can begin until your home is deemed safe to enter by an inspector. 
  2. Inspect Damages — Once the property has been deemed safe to enter, our professionals carefully inspect and test rooms to determine the full extent of the fire, smoke, and soot damage. This step gives us the information we need to create a plan of action. 
  3. Board up windows and place tarp on damaged roofs — To maintain security and protect against further damages, SERVPRO professionals may board up missing windows and walls and put a tarp on your damaged roof. 
  4. Minimize the damage — One of the reasons why it’s important to call a professional restoration company as soon as possible after a fire has occurred is to minimize damages. Certain things, such as soot staining, can be reduced in impact if addressed soon enough. If left for too long, it can lead to permanent discoloration of sensitive materials such as carpeting, textiles, wood, and metals.

    Mitigating damages may involve carpet cleaning, and it may also involve things such as mold removal as well. Why would there be mold in your home after a fire? If there has been a wildfire, the fire extinguishing process can cause mold and mildew to quickly form in your home. Water damage can be caused when a fire is put out, which is one reason why the mold and mildew remediation process should begin as soon as possible to minimize damages. It is common for us to utilize dehumidifiers and air movers to remove the remaining water and complete the drying process. 

    Another type of damage that can occur from a fire is rust and corrosion on metal surfaces. Air quality is also a major concern after a fire. Addressing smoke issues in your commercial or residential property is important to do quickly before surfaces have time to absorb so much smoke that furniture or other surfaces can no longer be saved from having a permanent odor. The sooner you reach out to a restoration professional, the higher the chances are for a complete restoration. 
  5. Soot & debris removal — Before we can begin with fire damage or water damage restoration, we remove all debris and soot from the home. The longer soot remains in your home, the more damage it can cause, while debris will only get in the way of the restoration process. Removing these will also help improve air quality and the smell of smoke. One thing that sets SERVPRO of Hawaii/Maui apart from all other fire restoration companies in Maui & on the Big Island is our thorough, multifaceted cleaning services. Read more about our cleaning services here.
  6. Cleaning & sanitizing — Deep cleaning, stain removal, sanitizing, and deodorizing are all important parts of any restoration. Depending on how deeply the smoke has penetrated surfaces will determine which type of cleaning product and processes are used. Carpets, curtains, and other types of fabrics typically call for extra attention to prevent them from being ruined. We will typically be able to tell if an item can be restored or not after the initial inspections. 
  7. Repairs & renovation — After cleaning and sanitizing your property, it is finally ready to undergo repairs and restoration. 
  • Walls are repainted (after we scrape off blistering paint on ceilings and walls)
  • Wood surface are re-sealed or striped, sanded, and refinished
  • Anything else that can be repaired is repaired

    The tragedy of a fire is often a good impetus for renovating your property. Sometimes the damage is so extensive that it’s the best option anyway. The act of renovating a property after serious fire damage is like a rebirth; it’s a chance to distance yourself from the traumatic experience and recreate your house anew. The experienced contractors at SERVPRO of Hawaii/Maui are able to work with you every step of the way to get your property as good as or better than it was before the fire. 

Schedule a Fire Damage Restoration Consultation

The process of restoring your home or business after fire damage will depend on the severity of the damages along with many other factors. We hope this guide has given you a general idea of what the process will look like, however. Fire damage restoration involves a whole a lot more than simply having everything the fire touched cleaned and repaired. Fire can impact almost every part of your home, from your foundation to your shingles. 


Knowing what to keep and what to get rid of can be tough to do on your own. You want to keep as much as possible, but some things are too far gone to be repaired. Hire a company that offers the tools and abilities you need to get as much of your home back as possible after fire damage. SERVPRO of Hawaii/Maui, serving Maui & the Big Island, is here to take care of your entire property restoration for you. We take care of the entire home for you. Contact us ASAP so we can get started restoring your home now! We offer free consultations for home and business owners — obligation-free. Call now to get started or find answers to any of your questions.

Home Fire Safety 101

3/4/2020 (Permalink)

In the event of a fire starting in your home, time is of the essence. Mere seconds can determine the severity of the damage that a fire can inflict upon your home. Therefore, preparing your home for the worst and having a fire emergency plan in place ahead of time is necessary in order to keep your home and those living in it as safe as possible during an emergency. Follow these guidelines in order to get the best understanding of each necessary element of fire protection for your home.

Smoke Alarms

Make sure that smoke alarms are installed on each level of your home. It may be extra beneficial to have one smoke alarm inside of every sleeping area in addition to the one alarm per level. It is very important that smoke alarms are tested regularly and that their batteries are changed yearly to make sure that they are functioning properly. Consider installing a central carbon monoxide detector in addition to smoke alarms in order to protect your home from deadly fumes.

Fire Extinguishers

Be sure that there is at least one fire extinguisher in your home that is easy to access in the event of a fire. The type of fire extinguisher recommended for household use is an ABC fire extinguisher, which can put out three different classes of fires. Class A covers trash, paper, and wood fires. Class B is for various liquids and gases. Finally, Class C is for fires emanating from electrical sources. Understand how to use your fire extinguisher beforehand so that you don’t have to waste time reading the directions during an actual emergency.

Enforce Safe Practices

Teach your children the dangers of playing with fire and keep matches as well as lighters in a secure location away from them at all times. Lastly, create a fire emergency plan with your family in order to have a predetermined escape route in the event of an emergency that your entire family can remember in case you become separated.

Must Have Resources for Fire Damage Remediation

3/3/2020 (Permalink)

Apartment window with smoke pouring out from an inside fire Fire! Fire! Fire!

Cleaning up Fire Damage in Your Home

Even the smallest of kitchen fires can cause long-lasting smoke odors and residue if not cleaned right away using the proper equipment and procedures. In older homes with many nooks and crannies in older neighborhoods of the Big Island, it may be even more challenging to deal with the lasting impact of a kitchen fire.

If you experience fire damage in Hawaii, you may require professional assistance to restore your home to its preloss condition. It is not always as simple as wiping down the walls and washing all the clothes in your closet. 

After ensuring the structure of your home is safe through inspection and boarding up walls if necessary, although unlikely in a small kitchen fire, SERVPRO restoration specialists assess the materials within your home to determine the appropriate cleaning methods. They also remove any contents such as upholstered furniture or clothing requiring deodorization and cleaning. 

Smoke residue can cause unexpected damage such as corroding finished surfaces, fiberglass, or Formica counter-tops if left unattended for too long. Any metal surfaces containing iron such as chrome trim, faucets or hardware, should be wiped off as quickly as possible to slow down any corroding that may occur. In addition to pre-cleaning by wiping the smoke residue off, coating it with lubricant may further protect the surface. 

Then, for surface cleaning, SERVPRO restorers may use detergent cleaners such as Wall and All Surface Cleaner (#351) for painted and washable surfaces. Heavy-duty alkaline solutions containing ammonia such as Industrial Cleaner (#357) are great for removing heavy grease and hard-to-remove soil most likely found at the source of the kitchen fire, for example under the range hood. It's important to note that you should not use this type of heavy-duty cleaner on any metal, enamel paint, or highly polished surfaces as the ammonia content may cause irreversible damage. 

Additional types of cleaners after a fire include liquid creme cleaners such as Stain Scrub (#110)  used to clean, polish, and deodorize hard surfaces, and strong acid cleaners such as Stone and Porcelain Cleaner (#355) to remove soot and smoke from stone and brick. It is essential to understand which of these chemical cleaning agents may react with each other before use. For example, acid cleaners should not come too close to cleaners containing bleach because a toxic chlorine gas could release, causing harm if inhaled. 

For prompt assistance cleaning your home and restoring it to preloss condition, contact SERVPRO of Hawaii at 808-329-6560. We're Faster To Any Size Disaster.

Commercial Fire Damage Premiums for Grocery Stores

3/2/2020 (Permalink)

Factors That Determine Commercial Fire Premiums
    •    Building materials. The construction of your building and its current condition all influence your premium. Newer facilities and recent upgrades to HVAC and electrical components can also lower the cost of insuring your business.
    •    Inherent risk. The reason people come into your business can also affect your costs. Restaurants are well-known for having higher risks, while small niche retailers typically have a low risk of fire hazards.
    •    Protection measures. Fire alarms, sprinkler systems, fireproofing measures and having a fire hydrant or station nearby can lower your premiums.
    •    Proximity to risk. Criminal activity in the area, as well as the frequency of accidents and natural disasters, all have a bearing on your premium. Think about your location, especially if you are near businesses with higher fire risks, such as an oil refinery.

How SERVPRO Restores Your Business
Electrical fires are a frequent cause of grocery store fires, which can lead to the proliferation of odors and soot on surfaces. While inventory in the affected area may need to be removed, in many cases, the structure can be salvaged.

Technicians work from ceiling to floor, starting with dry cleaning measures and the removal of loose, dry soot deposits. Alkaline or acid cleaners may be used to address more substantial damage depending on the extent. Blast media, like ground corn cobs or soda ash, can address heavy charring on surfaces that respond little to other cleaning methods.

Kailua-Kona, Waikoloa, Capt Cook, Hilo, HPP, Waimea Smoke and Soot Cleanup

2/23/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Hawaii will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 808-329-6560

SERVPRO of Hawaii Can Assist in Addressing Concerns of Fire Damage in Your Home

2/21/2020 (Permalink)

After experiencing fire damage to your home, there are many unanticipated concerns. Determining what foods are safe to keep or how to get that strong smoke odor out of your home are only a couple of many concerns however, both require extensive care.

Our SERVPRO team can help go through and determine what foods have been contaminated and are no longer suitable for consumption. Foods that are exposed to air, even by the slightest cracks can become covered by soot and become odorous. After checking each and every food item our team can discern and dispose of all foods that may have gone bad during the fire.

In reassuring the odorous smell of smoke is removed from your home our team has many tools and resources in providing the greatest care in restoring your home. We sweep through your home top to bottom, cleaning every and all surface exposed to smoke or soot.

Our team here at SERVPRO of Hawaii is thorough and meticulous in ensuring your fire damaged home is restored.

 If you have suffered from fire damage in your home, call our team at SERVPRO (808)329-6560. We specialize in restoration and reconstruction services for fire damage, mold, and storms. Call today for an inspection.

Commercial Fire Damage

2/21/2020 (Permalink)

Front of the warehouse with open door and fire damaged interior Antique Store Fire Damage

When a fire strikes your commercial property, it's quite likely that you feel yourself start to panic. This immediate reaction makes sense given all of the economic turmoil and property destruction that a fire can cause. However, knowing which steps to take can help prevent you from becoming anxious, losing money, and undergoing extensive property damages. We advise to implement the following four tips:


1. Contact A Fire Remediation Expert. 
Once the fire department has doused all of the flames, be sure to call a fire remediation expert. This individual will be able to equip you with a thorough assessment indicating the extent of the damages. Don't ever attempt to handle any of the cleanups, drying, or restoration processes on your own. Doing so could put you in peril of injury and illness.


2. Assemble Your Records. 
In addition to contacting a fire remediation expert, make sure that you assemble your business's essential records. You'll want to have this information with you when you start working with your insurance company. To guarantee that you can have all of your files ready in a safe place, make a point to buy a fireproof safe where they can be stored.


3. Call The Insurance Company Immediately. 
Be sure that you call your insurance company once the fire is put out. This step is important because your insurance agent will work with you to file a claim and determine how much coverage you'll attain for the commercial damages.


4. Get Permission To Reenter The Building. 
Always ask the fire department or another local authority whether you can reenter your building. In some cases, fires can weaken the structural integrity of the commercial property and make it subject to collapse. This is why you need to assure that reentry is safe for you and your employees.

5. Stay Calm to Avoid Bad Decisions.

ABC of shellac paint

2/17/2020 (Permalink)

Shellac paint, which we often use when mitigating fire damages, in general, it is best used to seal the wood. Typical fire mitigation process consists of removal of all fire affected materials, followed with pressure washing of the remaining pieces to remove all smoke debris and one of the final steps in fire mitigation is sealing the wood with shellac paint, which seals odor. Shellac has many other uses as well, it is often used by artists to seal the wood, to prevent color changes and to some extent it does make it also waterproof. Others use it as a primer, especially in between coats of paint and colors. If you have any questions about Fire Mitigation practices we are here to help at SERVPRO of Hawaii.