Recent Posts

Advanced Technologies Used for Property Restoration in Kihei?

7/28/2021 (Permalink)

An infrared camera is being pointed at a home. We are trusted leaders in emergency fire and water restoration in Hawaii and Maui.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui uses advanced technology to restore damaged properties to preloss condition more reliably, effectively, and quickly in Kihei. For example, our water damage restoration technicians use scientific drying principles and state-of-the-art moisture detection equipment to detect, measure and monitor a property’s moisture levels. Hygrometers are used to measure the extent of moisture saturation in the damaged area.

Moisture detection and measurement equipment

  • Infrared cameras may be used to identify the location of water for thorough water removal
  • Hygrometers and other meters measure moisture and the extent of moisture saturation

Water extraction equipment

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

SERVPRO technicians follow the guidelines and best practices set forth by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and are required to undergo initial rigorous and ongoing training to stay up-to-speed with technological advancements in the restoration industry.

Call Us Today!

When you experience a water or fire damage emergency in Kihei,  SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Our technicians are on call 24-hours a day and can typically be on-site within four hours of your call. Call us at 808-329-6560. We’ll clean and restore your property damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Commercial Cleaning Services in Kailua-Kona?

7/16/2021 (Permalink)

Kailua-Kona is featured at night from the shoreline. We are trusted leaders in commercial cleaning and restoration in Hawaii and Maui.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui is committed to keeping commercial businesses in Kailua-Kona looking their best. Although we are better known for our emergency fire and water damage services, we also are specialty-trained to perform a full range of deep cleaning services that go way beyond what a typical janitorial service can do. Our technicians are trained and certified by the Institute for Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry.

Common wear and tear and soil buildup will leave your commercial building or offices looking dingy and can also create odor problems. Our technicians have the advanced training, equipment, and experience to clean and restore buildings and commercial properties and keep them looking their best. We clean everything from restaurant hoods and commercial kitchens to chemical spills and biohazard removal. Our cleaning services include the following:

  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism
  • Heating Ventilation and Air Conditioning Units (HVAC)

Call Us Today!

When you need commercial restoration services in Kailua-Kona, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. We’ll clean your commercial property, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Flood Safety Tips for Hilo?

7/12/2021 (Permalink)

A yellow caution sign warns drivers of road flooding during heavy rain. We are trusted leaders in storm restoration in Hawaii and Maui.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui has seen lots of storms and has responded to many storm damage emergencies over the past twenty years in Hilo. Here are some tips for protecting your family during a flood from the American Red Cross:

Protecting Your Family

  • Talk with your family about what to do if a flood watch or warning is issued. Discussing floods ahead of time helps reduce fear, especially for younger children.
  • Ensure that every member of your family carries a Safe and Well wallet card.
  • Make sure you have access to NOAA radio broadcasts
  • Find out if you are located in a floodplain, which is considered a Special Flood Hazard Area. If so, you are still eligible for flood insurance. Check with your city or county government to review the Flood Insurance Rate Maps, published by the Federal Emergency Management Agency (FEMA).
  • Find out if local streams or rivers flood easily
  • Keep insurance policies, documents, and other valuables in a safe deposit box. You may need quick, easy access to these documents. Keep them in a safe place less likely to be damaged during a flood. Take pictures on a phone and keep copies of important documents and files on a flash drive that you can carry with you on your house or car keys.

Call Us Today!

When you need storm restoration services in Hilo, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. 

Franchises are Independently Owned and Operated.

Fire-damaged Belongings in Waikoloa?

7/5/2021 (Permalink)

Bright green and soft green heavy woven fabrics are shown. We restore fire-damaged items in Hawaii and Maui.

When your Waikoloahome or business experiences fire damage, there will be many belongings and items requiring specialized cleaning. Every fire loss is unique and brings its own set of restoration challenges. SERVPRO® of Hawaii |SERVPRO® of Maui has been cleaning and restoring fire-damaged belongings for over twenty years. We invest in new technologies that allow us to clean fire-damaged contents more effectively, including:

ESPORTA Washing System

 We use the ESPORTA washing system to clean soft contents and textiles impacted by heavy smoke and soot damage. This allows us to clean and process soft contents in-house rather than sending them to a cleaner.

Pretesting

Our technician’s pre-test all belongings and contents to determine what items are salvageable and may use one or more of these cleaning methods as required:

  • Dry Cleaning - used for cleaning light residues or to pre-clean prior to wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

When you need fire restoration services for your Waikoloa home or commercial business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. 

Franchises are Independently Owned and Operated.

Highly Trained Restoration Team in Hilo?

6/21/2021 (Permalink)

A training room is shown with rows of computers. We are trusted leaders in property damage restoration on Hawaii and Maui!

Hilo Customers Deserve the Best!

SERVPRO® of Hawaii |SERVPRO® of Maui’s technicians are required to undergo initial and ongoing continuous training and education to stay up-to-speed with industry best practices and technological advancements.

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry. They are immersed in coursework on the topics of water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

This voluntary program is designed to allow SERVPRO franchise employees to work at their own pace to attain specialized training and certification in the following modules after completing the course materials and an examination:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial, e-Learnings, and Continuing Education Classes

After the 15-day intensive training, other training cover many restoration topics, including:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Web-based training gives our employees access to ongoing education and e-learning. It is a voluntary program that is designed to keep office staff and technicians up-to-speed on industry standards. This allows us to provide the service and support our residential and commercial business customers expect.

Call Us Today!

When you need property damage restoration services for your Hilo home or commercial business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. 

Franchises are Independently Owned and Operated.

Storm Emergency Kit for Kailua-Kona Residents?

6/14/2021 (Permalink)

Heavy rain is falling on The Big Island. We are trusted leaders in storm damage restoration in Hawaii and Maui!

Preparing for an Emergency

SERVPRO® of Hawaii |SERVPRO® of Maui has been mitigating and restoring storm damage for the residents of Kailua-Kona for over twenty years. Here is some storm preparedness information from the State of Hawaii Emergency Management Agency:

Preparedness Information

Stock your emergency preparedness kit with enough food and water for at least 14 days. Other essential items include a battery-operated radio to receive emergency communications and essential medication.

Water

Water is essential to sustaining life and is an important part of your emergency preparedness kit. General guidance is for people to store one gallon of water per person, per day for at least 14 days. This can be done by storing cases of water in a cool, dry place or by storing your own tap water.

Food

Store high-calorie, shelf stable food in a cool, dry place. Examples of high-calorie food that does not require heat or additional water to prepare include nuts, ready-to-eat cereals, peanut butter, dried fruit, and canned soups.

Hygiene and Cleanliness

Include items like hand sanitizer, sanitary wipes, toilet paper, and bags to contain waste

Medication

Stock extra medication in your emergency supplies. Have a hard copy of your prescription on hand and pack medication requiring refrigeration in ice packs or a cooler if the power goes out.

Call Us Today!

When you need storm restoration services in Kailua-Kona, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. 

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Fire Damage Safety Tips for Hilo?

6/7/2021 (Permalink)

Soot damage is shown. We are trusted leaders in fire damage restoration on Hawaii and Maui!

SERVPRO® of Hawaii |SERVPRO® of Maui offers these important safety tips for Hilo residents from our website while waiting for help to arrive:

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas
  • If electricity is off, empty freezer and refrigerator and prop doors open
  • Clean and protect chrome with a light coating of petroleum jelly or oil
  • Wash houseplants on both sides of leaves
  • Change the heating, ventilation, and air conditioning filter
  • Tape double layers of cheesecloth over air registers

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water
  • Don't turn on ceiling fixtures if the ceiling is wet and the wiring may be damaged
  • Don't send garments to an ordinary dry cleaner as improper cleaning may set the smoke odor

Call Us Today!

When you need fire restoration services in Hilo, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. 

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Water Damage in Waikoloa?

6/2/2021 (Permalink)

A water supply connection is shown leaking and spraying water. We have twenty years of experience mitigating water damage in Hawaii and Maui!

SERVPRO® of Hawaii |SERVPRO® of Maui has been responding to water damage emergencies in the Waikoloa area for over twenty years, and offer these some tips from the Insurance Information Institute to maintain and understand indoor plumbing systems:

Inspect appliance hoses and faucets. 

Immediately replace any hoses that have cracks or leaks and replace them all every five to seven years.

Inspect showers and tubs. 

Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.

When away on vacation, shut off the water supply to the washing machine and never leave the house while the washer or dishwasher is running.

Know the location of the main water shut-off valve in your home.

A damaged hose or a burst pipe can send water racing into your home. Being able to locate and shut off the main water supply quickly will save stress, money, and time.

Install an emergency pressure release valve in your plumbing system.

This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.

Check plumbing and heating pipes.

Look closely for cracks and leaks and have any necessary repairs made immediately.

Call Us Today!

When you have a water damage emergency, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. We’ll restore your water damage in Waikoloa, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Mold Damage in Kailua-Kona?

5/24/2021 (Permalink)

Mold is shown colonizing on a wall. We have twenty years of experience mitigating mold damage in Hawaii and Maui!

Interesting Mold Facts for Kailua-Kona

Did you know that mold can colonize in the warm, moist, Hawaiian climate in as little as forty-eight hours? SERVPRO® of Hawaii |SERVPRO® of Maui has been mitigating and remediating mold problems for the residents and business owners of Kailua-Kona for over twenty years. We know that in many cases, our fast response time has helped to prevent the spread of mold to other areas. Here are some facts about mold from our website:

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water
  • Before mold remediation can begin, any sources of water or moisture must be addressed, or the mold may return
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth
  • Keep indoor humidity below forty-five percent

Call Us Today!

When you need help with a mold problem, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. 

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Happy Families in Hilo?

5/17/2021 (Permalink)

A happy family of four is shown smiling for the camera. Customer satisfaction is the key to our success in Hawaii!

Happy Hilo Customers

SERVPRO® of Hawaii |SERVPRO® of Maui has been providing emergency restoration services to Hilo families and businesses for over thirty years. Our high customer satisfaction and customer loyalty play a huge role in our success. Here are some recent customer reviews from Google Reviews:

“Mike did such an exceptional job he earned a nickname, “Make it right Mike”! I would highly recommend SERVPRO over any similar company on the island. The response time likely saved my house & sanity. Mahalo Nui Loa for help making highly stressful experience bearable.” Jacob Rohrer

“The crew Kelvin, Richard, Casey, and Damon. They were so nice to us and made sure we had nothing to worry about. The job they did was wonderful. We were worried about everything, and they made it all better than before our accident. I highly recommend this Company the general manager Mike was on top of everything. Very professional group.” Pam Bitner

“Casey and Calvin and Damon helped me feel very assured and comforted knowing everything will go back to how it was and that they are taking good care of me. They are knowledgeable and Answered all my questions and communicated in a way that was easy for a new homeowner to understand.” T S

Call Us Today!

SERVPRO® of Hawaii |SERVPRO® of Maui offers a full range of restoration services in Hilo to quickly and efficiently return your home to preloss condition. Call us today at 808-329-6560. 

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.