Recent Posts

Mold Problem in Kamuela Home?

1/25/2022 (Permalink)

A closeup of microscopic mold spores is shown. We remediate mold damage in Hawaii and Maui.

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui has been helping Kamuela locals and businesses mitigate and remediate mold damage for over twenty years. Mold is often a symptom of water damage or excess moisture in the home or building. Our technicians will locate the source of the mold and address the problem to discourage the mold from returning after the remediation process is complete. If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact SERVPRO of Hawaii | SERVPRO of Maui for mold remediation services

What Not to Do:

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us Today!

Kamuela locals and commercial businesses can count on the professionals at SERVPRO® of Hawaii |SERVPRO® of Maui to restore their mold damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Flooded Building in Waikoloa?

1/19/2022 (Permalink)

SERVPRO professionals are loading equipment in response to a water damage emergency. We restore commercial water damage 24-hours a day in Hawaii and Maui.

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui responds to commercial water damage emergencies in Waikoloa 24-hours a day, and we typically arrive within four hours of your call. Every minute counts when water floods a floor, as water is invasive and can cause severe damage in a short period of time. Here are some water damage tips from our website on things you can do to minimize the water damage while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors
  • Don’t use your household vacuum to remove water
  • Don’t use television or other household appliances
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us!

Waikoloa commercial businesses and locals can trust SERVPRO® of Hawaii |SERVPRO® of Maui to restore commercial water damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Subtropical Cyclone Hits Maui?

1/11/2022 (Permalink)

A tropical storm in Hawaii. We restore storm damage 24-hours a day in Hawaii and Maui.

Aloha! Last month, SERVPRO® of Hawaii |SERVPRO® of Maui responded to storm damage emergencies resulting from the heavy rain brought by the subtropical cyclone, or Kona low. The Hawaii Emergency Management Agency issued these warnings for Maui:

Floods are one of the most common hazards in Hawai’i

  • Heavy rains can cause structural failures such as a dam breach; flash flooding can occur quickly and without warning
  • Be prepared to evacuate and move immediately to higher ground. Do not wait for instructions to act.
  • Do not cross fast-flowing water in your vehicle or on foot – Turn around, do not drown!
  • Contact your property/casualty agent or broker about flood insurance, which is offered through the National Flood Insurance Program

Make a Plan

  • Plan escape routes – ensure all family members know where to go and how to get out
  • Meeting place – choose a physical location to meet if communication between family members is down
  • Family communication – identify a family member who lives out-of-state who everyone can notify when they are safe

Pack a 14-day ‘Go-Kit’ for your family

  • Change of clothes and sturdy shoes
  • 1 gallon of water per person per day
  • Non-perishable foods
  • Face coverings, gloves, and sanitizer
  • First aid kit
  • Battery-powered or crank-powered radio
  • Flashlight
  • Batteries
  • Manual can opener
  • Hygiene supplies
  • Whistle
  • Important documents

Call Us!

Maui locals and businesses can rely on SERVPRO® of Hawaii |SERVPRO® of Maui to restore storm damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Christmas Tree Disposal Safety Tips for Kailua-Kona?

1/5/2022 (Permalink)

A wood chipper is turning a tree into mulch. We clean up and restore fire damage 24-hours a day in Hawaii and Maui.

Aloha! Now that the winter holidays are over, it’s time for Kailua-Kona locals to get rid of the Christmas tree and take down the decorations. There may be options for having your tree recycled after the Christmas holiday, so be sure to check with your waste disposal company or your city website to find out about recycling programs in your area.  SERVPRO® of Hawaii |SERVPRO® of Maui offers these after Christmas safety tips from the National Fire Protection Association:

  • Get rid of the tree after Christmas or when it is dry
  • Although Christmas tree fires are not common, when they do occur, they are more likely to be serious
  • Dried-out trees are a fire danger and should not be left in the home or the garage or placed outside against the home
  • Check with your local community to find a recycling program
  • Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer

Call Us!

When you have a fire damage emergency, our technicians are on-call and ready to respond 24-hours a day. Kailua-Kona locals and businesses can rely on SERVPRO® of Hawaii |SERVPRO® of Maui to restore the fire damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Holiday Light Fire in Lahaina?

12/28/2021 (Permalink)

Holiday light strings fill a backyard with light during a New Year’s Eve party. We respond to fire damage emergencies 24-hours a day in Maui and Hawaii.

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui has over twenty years of experience restoring fire damage in Lahaina. More fires are reported during the winter months than at any other time of the year, and holiday decorating is a known cause for many of these fires. Here are some holiday decorating tips to ensure you have a happy and safe New Years Eve celebration:

Holiday Decorating and Entertaining Tips

  • Be careful with holiday decorations. Choose decorations that are flame resistant or flame retardant.
  • Keep lit candles away from decorations and other things that can burn
  • Some lights are only for indoor or outdoor use, but not both
  • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for the number of light strands to connect.
  • Use clips, not nails, to hang lights, so the cords do not get damaged
  • Keep decorations away from windows and doors
  • Test your smoke alarms and tell guests about your home fire escape plan
  • Keep children and pets away from lit candles
  • Stay in the kitchen when cooking on the stovetop
  • Ask smokers to smoke outside. Provide large, deep ashtrays for smokers. Wet cigarette butts with water before discarding them.

Call Us Today!

When you have a fire damage emergency, our technicians are on-call and ready to respond 24-hours a day. Lahaina locals and businesses can rely on SERVPRO® of Hawaii |SERVPRO® of Maui to restore the fire damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Rain Damage in Keauhou?

12/20/2021 (Permalink)

Rain covers a window obscuring the view outside. We respond to storm damage emergencies 24-hours a day in Hawaii and Maui.

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui has over twenty years of experience restoring storm damage for Keauhou locals. Water is invasive and can do serious damage in as little as five minutes! We use powerful water extraction equipment and industrial-grade air movers and blowers to get the excess water out of your home quickly. We monitor and document the drying process to make sure the area is restored to normal humidity levels. If your home has damage, we can repair it for you, too. Depending on your unique circumstances, we may use any of the following cleaning methods to restore stormwater-damaged items to pre-damage condition:

  • Dry Cleaning - used for cleaning light residues or to pre-clean before wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned 
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

December is the wettest month in Keauhou. When you have a storm damage emergency, our technicians are on-call and ready to respond 24-hours a day. Locals and business owners can count on SERVPRO® of Hawaii |SERVPRO® of Maui to restore the storm damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Holiday Party Fire in Kamuela?

12/14/2021 (Permalink)

Christmas lights light up palm trees. Holiday Party Fire in Kamuela?

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring fire damage in Kamuela for many years. More than two out of every five holiday decoration fires happen because decorations are placed too close to a heat source. Here are some tips from the National Fire Protection Association to stay safe while entertaining this holiday season:

Holiday Entertaining

  • Test your smoke alarms and tell guests about your home fire escape plan
  • Keep children and pets away from lit candles
  • Keep matches and lighters up high in a locked cabinet
  • Stay in the kitchen when cooking on the stovetop
  • Ask smokers to smoke outside. Remind smokers to keep their smoking materials with them so young children do not touch them.
  • Provide large, deep ashtrays for smokers. Wet cigarette butts with water before discarding them.
  • Blow out lit candles when you leave the room or go to bed
  • Turn off all light strings and decorations before leaving home or going to bed

Call Us Today!

When you have a fire damage emergency in Kamuela, our technicians are on-call and ready to respond 24-hours a day. Locals and business owners can rely on SERVPRO® of Hawaii |SERVPRO® of Maui to restore fire damage, “Like it never even happened.” We have the equipment, training, and experience to restore any size of fire loss. Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Hidden Water Damage Detection in Waikoloa?

12/7/2021 (Permalink)

An infrared camera is being used. We are trusted leaders in water damage restoration in Hawaii and Maui!

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring water damage in Waikoloa for over twenty years. We use advanced technology, like infrared cameras, to detect hidden water leaks behind walls. Here are some examples of the types of technology and equipment we use to help our customers save time and money:

Moisture Detection and Measurement Equipment

Recent advances, like infrared cameras, help us detect water through a wall, ceiling, or floor.

  • We use infrared cameras to identify water locations for thorough water removal
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

Our technicians are on-call and ready to respond 24-hours a day, every day of the year. When you need emergency water restoration services for your Waikoloa home or commercial business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. Mahalo!

Franchises are Independently Owned and Operated.

Water Leak Damage in Makawao Home?

11/29/2021 (Permalink)

A water bill is shown. We restore water damage 24-hours a day in Maui and Hawaii!

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring water damage in Makawao for years. We use advanced technology, like infrared cameras, to detect hidden water leaks behind walls. Even a small water leak can increase your water bill by ten percent! The Environmental Protection Agency (EPA) offers these helpful tips for detecting water leaks in your home:

Water Leak Detection Tips

  • A good method to check for leaks is to examine your winter water use. It’s likely that a family of four has a serious leak problem if its winter water use exceeds 12,000 gallons per month.
  • Check your water meter before and after a two-hour period when no water is being used. If the meter does not read exactly the same, you probably have a leak.
  • To check for a toilet bowl leak, place a drop of food coloring in the toilet tank. If the color shows up in the bowl within ten minutes without flushing, you have a leak. 

Call Us Today!

Water damage can happen at any time of the day or night. Our technicians are on-call and ready to respond 24-hours a day, every day of the year. When you need emergency water restoration services for your Makawao home or commercial business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. Mahalo!

Franchises are Independently Owned and Operated.

High Customer Satisfaction in Hilo?

11/22/2021 (Permalink)

Gold stars and glitter are seen. We take customer satisfaction very seriously in Hawaii and Maui!

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui is proud of the reviews we receive from our Hilo customers. In everything we do, we aim for five-star reviews! Here are some recent reviews from  Google:

“The guys were amazing!! We were so thankful for their help. Our basement was flooded, and they explained everything that needed to happen and were super diligent in getting it done. We were super impressed and felt like we were in great hands! I would highly recommend this team. Thank you, Justin, Brian, and team, for helping us out in such a stressful time and making the experience easy. We truly appreciate all you did for us!” Courtney Caso

“Making sure everything was professionally clean after having almost 2ft of water in a space my three young children (all under 9) use as a playroom was critical to me. Justin and his crew were thorough, professional, and efficient with my post-flood remediation concerns, and I now feel comfortable having my small children back in the basement. I highly recommend their team’s SERVPRO service!” Nicholas Taro

Call Us Today!

When you need emergency restoration services for your Hilo home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. Mahalo!

Franchises are Independently Owned and Operated.