Recent Posts

Sewer Backup in Waikoloa Business?

10/18/2021 (Permalink)

A public restroom is shown. We respond to sewer backups 24-hours a day in Hawaii and Maui.

Aloha! When your Waikoloa business has a sewer backup, SERVPRO® of Hawaii |SERVPRO® of Maui has a team of technicians ready to respond to your emergency 24-hours a day. We have the equipment and protective gear necessary to clean and restore sewage backups safely. There are three categories of contaminated water, as follows:

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category two or three

Category 2: “Gray Water”

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow; toilet overflow with some urine, but no feces or dishwasher overflow.

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us!

When you need sewage cleanup and restoration services for your business or home, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your sewer damage in Waikoloa, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Smoke Alarm Safety Tips for Kailua-Kona?

10/11/2021 (Permalink)

Smoke is rising towards a smoke alarm in a home. We are trusted leaders in fire damage restoration in Hawaii and Maui.

Aloha! For the past twenty years, SERVPRO® of Hawaii |SERVPRO® of Maui has been mitigating and restoring fire damage for families and businesses in Kailua-Kona. Smoke alarms save lives, and it is essential to test and maintain your smoke alarm system regularly. The National Fire Protection Association offers this helpful information about smoke alarm safety:

Smoke Alarms Safety Tips

  • A closed-door may slow the spread of smoke, heat, and fire
  • Install smoke alarms in every sleeping room and outside each separate sleeping area
  • Install alarms on every level of the home 
  • Smoke alarms should be interconnected so when one sounds, they all sound 
  • Large homes may need extra smoke alarms
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • When a smoke alarm sounds, get outside and stay outside
  • Replace all smoke alarms in your home every ten years

Call Us Today!

Fires can happen at any time, and having a properly functioning smoke alarm system can save lives. When you need fire damage restoration services, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll restore your fire damage in Kailua-Kona, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Flooded Floor in Kamuela?

10/4/2021 (Permalink)

A bathtub is shown filled to the top with water. We restore water damage in Hawaii and Maui.

Aloha. When we left our home in Kamuela to visit family, I had no idea my son had left the water running in the bathtub. (He thought he had turned it off, but a small stream of water was still coming out of the waterspout.) There was a towel left in the tub, and it blocked the drain, so when we came home that evening, we came home to a flooded floor! We called SERVPRO® of Hawaii |SERVPRO® of Maui, and they gave us some tips on things we could do while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

Call Us Today!

When you need water damage restoration services for your Kamuela home or business SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® We have been restoring water damage for Kamuela homes and businesses for over twenty years. Call us at 808-329-6560. We’ll restore your water damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Wind Damage in Waikoloa?

9/28/2021 (Permalink)

Hurricane shutters are shown. We mitigate and restore water damage in Hawaii and Maui.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring storm damage in Waikoloa. High winds can cause serious damage to traditional and manufactured homes, but there are things homeowners can do to minimize the potential for wind damage. Here are some helpful wind damage mitigation tips from State Farm Insurance:

Traditional Homes

  • Keep your home firmly anchored in high winds by having anchor bolts with heavy-gauge, square bolt washers installed to connect your floor to the foundation
  • Reinforce the rest of the frame by connecting wall and floor components with properly installed plywood or oriented strand board and attach roof trusses or rafters to the walls with metal connectors
    • On existing homes, this can be done when replacing siding

Manufactured Homes

  • Manufactured homes are more prone to damage from high winds as a result of non-permanent foundations
  • Inspect all straps and tie-downs regularly for rust, weakness, or wear and have repairs made immediately

Windows

  • Install windows rated for the wind speeds in your region
  • For the best protection in hurricane-prone areas, install impact-resistant permanent shutters that meet applicable building code approved standards

Call Us!

When you need storm damage restoration services for your Waikoloa home or business SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your wind damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Clogged Rain Gutters in Hilo?

9/21/2021 (Permalink)

A downspout is shown. We mitigate and restore water damage in Hawaii and Maui.

Aloha.  SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring storm damage in Hilo for over twenty years. In many cases, clogged rain gutters and downspouts have compounded the damage from the rain by directing the water into the home instead of away from it. When rain gutters are working properly, they will direct rain away from the roofline and foundation. Here is a tip on how to clean your rain gutters using a power washer:

If it has been a while since you cleaned your rain gutters, a power washer may be the perfect tool to get the rain gutters clear of built-up dirt and debris. Using a power washer can be a messy but effective process, so plan on cleaning the roof and walls of your home’s exterior, too!

  • Use the fine-spray nozzle to blast away debris from the gutter system working towards the downspout hole
  • Point the nozzle down the hole and rinse the shaft until the water can run through it freely

Call Us!

When you need storm damage restoration services for your Hilo home or business SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your water damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Roof Leak and Water Damage in Lahaina?

9/13/2021 (Permalink)

Rain is falling on a roof in a tropical environment. We restore water damage in Maui and Hawaii 24-hours a day.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui witnesses firsthand the damage a leaking roof can cause to a home or business in a short period of time. We follow the one-four-eight-hour rule, meaning that we will return your call within one hour, we will arrive onsite within four hours of your call, and we will contact your insurance adjuster within eight hours. Owner, Brian Konishi, shares his over twenty-five years of insurance industry experience with the team and the customers he serves. Here are some tips for keeping your roof leak-free from the Insurance Information Institute:

Repair and protect your home's exterior make

  • Caulk and seal windows to guard against water seepage
  • Inspect your roof for missing, damaged, and aging shingles and necessary repairs
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us!

When you need water restoration services for your Lahaina home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your water damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Water Damage in Waikoloa Home?

9/6/2021 (Permalink)

An hour glass is shown sitting on a beach.  We restore water damage in Hawaii and Maui 24-hours a day.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring water damage for the Waikoloa community for over twenty years. Here is a water damage timeline from our website that explains the type of damage water will do in a short period of time:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us!

When you need water restoration services for your Waikoloa home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your water damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Electrical Fire in Hilo Home?

8/30/2021 (Permalink)

An electrical outlet is shown with smoke coming out of it. We restore fire damage in Hawaii and Maui.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring fire damage for Hilo homeowners and businesses for over twenty years. Here are some electrical safety tips from the National Fire Protection Association:

  • Have all electrical work done by a qualified electrician
  • Only use one heat-producing appliance plugged into a receptacle outlet at a time
  • Major appliances should be plugged directly into a wall receptacle outlet. Extension cords and plug strips should not be used.
  • Arc-fault circuit interrupters (AFCIs) shut off electricity when a dangerous condition occurs. Consider having them installed in your home.
  • Use ground-fault circuit interrupters (GFCIs) to reduce the risk of shock. GFCIs shut off an electrical circuit when it becomes a shock hazard. They should be installed inside the home in bathrooms, kitchens, garages, and basements. All outdoor receptacles should be GFCI protected.
  • Test AFCIs and GFCIs once a month according to the manufacturer’s recommendations.
  • Check electrical cords to make sure they are not running across doorways or under carpets. Extension cords are intended for temporary use. Have a qualified electrician add more receptacle outlets, so you don’t have to use extension cords.

Call Us!

When you need fire restoration services for your Hilo home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your fire damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Mold Damage in Hilo Business?

8/23/2021 (Permalink)

A closeup of mold spores is shown. We are trusted leaders in storm damage restoration in Hawaii and Maui.

Aloha. For over twenty years, SERVPRO® of Hawaii |SERVPRO® of Maui has been helping Hilo businesses with mold problems. The warm and moist climate offers the perfect conditions for mold to flourish. Mold can also appear when there is hidden moisture in a structure due to a water leak. When mitigating mold damage, it is important to identify the source of the moisture and repair the water source to minimize the chances of the mold reappearing later.

Here are some facts about mold:

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water
  • Before mold remediation can begin, any sources of water or moisture must be addressed, otherwise, the mold may return
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call Us!

When you need mold remediation services for your Hilo commercial business or home, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll mitigate and remediate your commercial mold damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Flooding Safety Tips for Kailua-Kona Residents?

8/18/2021 (Permalink)

A tropical rainstorm is shown. We are trusted leaders in storm damage restoration in Hawaii and Maui.

Aloha. Do you know that SERVPRO® of Hawaii | SERVPRO® of Maui has been responding to storm damage emergencies for over twenty years in Kailua-Kona? When there is a severe storm and your home floods in the middle of the night, it is important to know what to do and NOT to do while waiting for help to arrive. Here are some tips from our website:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When you need storm damage restoration services for your Kailua-Kona home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Our technicians are on call 24-hours a day to serve you. Call us at 808-329-6560. We’ll restore your storm damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.