What our Customers say...

Testimonials

SERVPRO was very helpful with the clean-up and reconstruction process of our home. They were very understanding of our needs and ensured our home was back to pre-fire conditions.

SERVPRO of Hawaii was very professional and courteous. We are were very impressed by the work they have done and services they have offered. Thank you!

We couldn't have asked for a better service from SERVPRO. They were very professional and ensured we were taken care of. The team went above and beyond.

We had a great experience with SERVPRO of Hawaii. They did a great job cleaning up and rebuilding our home after a storm. Mahalo!

The team at SERVPRO went above and beyond. They were great to work with and did an excellent work. We were very impressed by their level of service.

SERVPRO of Hawaii was great to work with for our restoration needs. They treated our business as it was their own. They worked around the clock to get the work done quickly.

Our small business was affected by the river flooding. Todd and his crew came in removed the flooring and sheet rock, and dried out remaining structure. Fast and diligence best describes his team. 

I was 100% satisfied with your service. Although it was an unfortunate event, I enjoyed having you in my home. Everyone  was so nice. You did a great job.

We were crushed by the fire that burnt our house. Everything was gone. Thank God we had SERVPRO that managed to save a lot of our belongings and in reasonable time brought it back to where we could start to rebuild. Thank you SERVPRO!

Our barn was affected by fire, luckily no lives were taken and all our animals are well but the smell, debris were overwhelming until SERVPRO showed up and in no time, we were able to use the barn again. 

My restaurant had a toilet problem and I was referred to call SERVPRO and what a great call it was! When you have a bunch of angry customers it is very stressful but they took care of business! 

Heavy rains in Hilo are frequent but every now and then it turns into a serious storm and damage happens, hopefully we are all fine. SERVPRO took care of our water damage and debris. 5 stars!

Our tenant reported storm damage and we were lucky that SERVPRO responded and in no time the situation was mitigated and back to normal, we were away during that time but that had no affect at all.

We had storm affecting us severely and had no idea what to do after it left damage on our property but SERVPRO boys were spectacular and within hours everything was mitigated. Very grateful.

SERVPRO team had to take over from another mitigation company after they have left without finishing, since then I am going to call SERVPRO first without hesitation. Mahalo!

Personnel were empathetic, had excellent knowledge & expertise on water damage mitigation, always kept me informed and were very personable. That is why I will always recommend SERVPRO.

SERVPRO was very helpful with the clean up and reconstruction process of our home.  They were very understanding of our needs and ensured our home was back to pre-fire condition. Mahalo!

SERVPRO did an excellent job on the work on our home after our storm. They went above and beyond to ensure our home was back to pre-storm conditions and we were able to move back in quickly. 

Great experience from a great company. They offered great customer service and treated our home as if it was their own. Thank you!

I couldn't thank the team at SERVPRO enough for the great work. They are exceptional.  We would recommend them to anyone who has a restoration emergency. 

We had breathing issues and were suspecting it to be caused by mold. SERVPRO guys tested and re-mediated in days so we don't have to move anymore. Life saving relief!

Teri in the office is great to work with and the guys that came over were very thorough and professional. Job well done and cleaned up after themselves when it was over. Point of contact from time of incident to recovery was quick and no wait time. Came same day as I made the call and it was done in no time.

We are property managers based in Kona who have used SERVPRO on numerous occasions, each time went exactly according to plan. Todd, and Victor are amazing at what they do! We always dread the instances where we are forced to call a water mitigation company, but the silver lining is that we know we are in good hands and never have to worry about the end result. They make it just "Like it never even happened."    

I really appreciate the seamless interaction you have with the insurance company. Lani was great!

Thank You - you are the BEST! As usual the owners had nothing but great things to say about your services. Thanks again.

Thank you for your fast response and excellent service. My mother is very pleased with the results. Keep up the good work! 

Personnel were empathetic, had excellent knowledge & expertise on water damage mitigation, always kept me informed and were very personable.

I wanted to express my extreme gratitude and respect for the efforts your techs put forth in helping my wife and I overcome a flood disaster in our home. They represented your company with outstanding service and a level of professionalism that is seldom seen in our busy world, especially in laid back Hawaii. The dedication and very hard work in the past week have provided us with a dry house and brought a calm attitude to my distraught wife. Aloha, thanks and kudos to your company.

They were conscientious, dependable and prompt. I would rate the overall quality of their skilled services as Excellent!

They were easy to talk to and assured me that my home would be taken care of. Wonderful techs. Thank you for the excellent and professional service. Mahalo!

Thank you for doing a great job in cleaning and taking care of my personal items. Everything looks like new!

Thank you for your fast response and excellent service. My mother is very pleased with the results. Keep up the good work! Barrie was excellent to work with!

Thank You - you are the BEST! As usual the owners had nothing but great things to say about your services. Thanks again.

Thank you for your knowledgeable and pleasant service help.

Thank you for your knowledgeable and pleasant service help.

Personnel were empathetic, had excellent knowledge & expertise on water damage mitigation, always kept me informed and were very personable.

Thank you for doing a great job in cleaning and taking care of my personal items. Everything looks like new!

They were easy to talk to and assured me that my home would be taken care of. Wonderful techs. Thank you for the excellent and professional service.

I wanted to express extreme gratitude and respect for the efforts your techs put forth in helping my wife and I overcome a flood disaster in our home. They represented your company with outstanding service and a level of professionalism that is seldom seen in our busy world, especially in laid back Hawaii. The dedication and very hard work in the past week have provided us with a dry house and brought a calm attitude to my distraught wife. Aloha, thanks and kudos to your company.