Recent Commercial Posts

Preventative Maintenance Services for Kamuela Businesses?

5/17/2022 (Permalink)

A clean office is shown. We provide many specialty deep cleaning services in Hawaii and Maui.

Aloha! Do you know that our teams in Hawaii and Maui provide deep cleaning services for Kamuela businesses? We offer a full range of commercial deep cleaning services that go beyond what a standard janitorial service can do. Cleaning products can build up over time, leaving floors and furnishings looking old and dull.

Unlike traditional cleaning services, our restoration technicians have the training, experience, and equipment to deep clean your business from top to bottom and restore the shine to your workplace. We can locate and neutralize offensive odors, deep clean carpets, upholstered furniture, drapes and blinds, and light fixtures to keep them looking their best while protecting your investment.

When cleaning carpets and upholstery, we will use some or all of the following cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

 Call Us Today!

When your Kamuela commercial business or home starts to look dingy or tired, and you need deep cleaning and deodorizing services, our teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Mold Outbreak in Waikoloa Business?

4/19/2022 (Permalink)

A person looks at mold growing on walls. We remediate mold problems for businesses in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui have over twenty years of experience mitigating and restoring mold damage for Waikoloa businesses and homes. Mold is especially prevalent in the Hawaiian Islands due to the moist climate, and a mold outbreak may also be a symptom of a water leak or water damage. Here are some tips from our website for things you can do and should not do while waiting for help to arrive:

Important Facts:

  • Significant mold growth can occur in 48 to 72 hours
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact us for mold remediation services

What Not to Do:

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us Today!

If you ever discover mold damage in your Waikoloa home or commercial business, our teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

What Can I Do If I Find Mold In My Kailua-Kona Business?

3/16/2022 (Permalink)

A person is looking at mold growing on a wall. We mitigate and remediate mold outbreaks in Hawaii and Maui.

Aloha! Kailua-Kona businesses and locals face the challenge of living in a region where mold is a constant battle. Microscopic mold spores float around in the Earth’s atmosphere, waiting for the perfect warm and moist conditions. Once these conditions present themselves, mold will spread quickly through a commercial building. First, we will inspect and locate the source of the excess moisture and make repairs to minimize the potential for the mold to return.

Here are some tips from our website on what to do, and not to do, while waiting for help to arrive:

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact us at 808-329-6560 for mold remediation services

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

We are highly trained and certified:

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

We have experience working in all kinds of buildings and workplaces, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us!

Kailua-Kona commercial businesses and locals can trust us to mitigate and remediate mold problems, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Flooded Building in Waikoloa?

1/19/2022 (Permalink)

SERVPRO professionals are loading equipment in response to a water damage emergency. We restore commercial water damage 24-hours a day in Hawaii and Maui.

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui responds to commercial water damage emergencies in Waikoloa 24-hours a day, and we typically arrive within four hours of your call. Every minute counts when water floods a floor, as water is invasive and can cause severe damage in a short period of time. Here are some water damage tips from our website on things you can do to minimize the water damage while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors
  • Don’t use your household vacuum to remove water
  • Don’t use television or other household appliances
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us!

Waikoloa commercial businesses and locals can trust SERVPRO® of Hawaii |SERVPRO® of Maui to restore commercial water damage, “Like it never even happened.” Call us at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Smoke-Damaged Business in Kailua-Kona?

11/15/2021 (Permalink)

A room is filing up with smoke.  Commercial businesses in Hawaii and Maui rely on us to remove smoke odor.

Aloha! SERVPRO® of Hawaii |SERVPRO® of Maui invests heavily in specialized equipment to efficiently restore smoke damage in Kailua-Kona. Depending on the type of fuel burned and the severity of the smoke damage, we may use one or a combination of the following types of equipment:

Air Scrubber or Filter

Heating, ventilation, air conditioning system (HVAC) air scrubber or a high-efficiency particulate air filter (HEPA) air purifier is useful for capturing larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

Ozone Generator

This is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Thermal Fogging

Thermal fogging is an intensive treatment involving fogging machines. After people evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and ventilate the area.

Hydroxyl Generator

A hydroxyl generator relies on ultraviolet light to generate hydroxyl radicals that eliminate smoke odors.

Vapor Modification

Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor.

Call Us!

When you need fire damage restoration services for your Kailua-Kona business or home, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. Mahalo!

Franchises are Independently Owned and Operated.

Sewer Backup in Waikoloa Business?

10/18/2021 (Permalink)

A public restroom is shown. We respond to sewer backups 24-hours a day in Hawaii and Maui.

Aloha! When your Waikoloa business has a sewer backup, SERVPRO® of Hawaii |SERVPRO® of Maui has a team of technicians ready to respond to your emergency 24-hours a day. We have the equipment and protective gear necessary to clean and restore sewage backups safely. There are three categories of contaminated water, as follows:

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category two or three

Category 2: “Gray Water”

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow; toilet overflow with some urine, but no feces or dishwasher overflow.

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us!

When you need sewage cleanup and restoration services for your business or home, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your sewer damage in Waikoloa, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Mold Damage in Hilo Business?

8/23/2021 (Permalink)

A closeup of mold spores is shown. We are trusted leaders in storm damage restoration in Hawaii and Maui.

Aloha. For over twenty years, SERVPRO® of Hawaii |SERVPRO® of Maui has been helping Hilo businesses with mold problems. The warm and moist climate offers the perfect conditions for mold to flourish. Mold can also appear when there is hidden moisture in a structure due to a water leak. When mitigating mold damage, it is important to identify the source of the moisture and repair the water source to minimize the chances of the mold reappearing later.

Here are some facts about mold:

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water
  • Before mold remediation can begin, any sources of water or moisture must be addressed, otherwise, the mold may return
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call Us!

When you need mold remediation services for your Hilo commercial business or home, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll mitigate and remediate your commercial mold damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Commercial Cleaning Services in Kailua-Kona?

7/16/2021 (Permalink)

Kailua-Kona is featured at night from the shoreline. We are trusted leaders in commercial cleaning and restoration in Hawaii and Maui.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui is committed to keeping commercial businesses in Kailua-Kona looking their best. Although we are better known for our emergency fire and water damage services, we also are specialty-trained to perform a full range of deep cleaning services that go way beyond what a typical janitorial service can do. Our technicians are trained and certified by the Institute for Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry.

Common wear and tear and soil buildup will leave your commercial building or offices looking dingy and can also create odor problems. Our technicians have the advanced training, equipment, and experience to clean and restore buildings and commercial properties and keep them looking their best. We clean everything from restaurant hoods and commercial kitchens to chemical spills and biohazard removal. Our cleaning services include the following:

  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism
  • Heating Ventilation and Air Conditioning Units (HVAC)

Call Us Today!

When you need commercial restoration services in Kailua-Kona, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. We’ll clean your commercial property, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Roof Leak and Water Damage in Hilo Business?

5/11/2021 (Permalink)

A ceiling is shown with extensive water damage and discoloration. We respond to commercial water damage emergencies 24-hours a day in Hawaii and Maui.

Roof Leak Damages Hilo Business

SERVPRO® of Hawaii |SERVPRO® of Maui witnesses firsthand the damage a roof leak can do to a structure in a short period of time. Water is invasive and can cause extensive damage in a short period of time. Here is a water damage timeline describing the damage water can do within one minute to one week:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us Today!

SERVPRO® of Hawaii |SERVPRO® of Maui offers a full range of commercial water restoration services to return your commercial business to preloss condition with minimal disruption. Call us today at 808-329-6560. We’ll restore your commercial water damage in Hilo, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Fire Damage in Kailua-Kona?

4/14/2021 (Permalink)

The shoreline of the City of Kailua-Kona is shown. We respond to commercial fire damage emergencies 24-hours a day in Hawaii.

Commercial Fire Damage Happens in Kailua-Kona

At SERVPRO® of Hawaii |SERVPRO® of Maui, we know that every minute your commercial business is closed due to fire, water, storm, or mold damage represents lost revenue and disruption to your employees and customers. We approach commercial fire and water damage emergencies with the focus on getting you back to the business of running your business quickly and with minimal disruption to your employees and customers. 

Call Us!

You never know if your commercial business will face fire, water, storm, or mold damage, but if it does, SERVPRO® of Hawaii |SERVPRO® of Maui has a team of highly trained restoration technicians on-call and ready to assist you 24-hours a day. Call us today at 808-329-6560. We’ll restore your commercial property damage in Kailua-Kona, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Commercial Water Damage in Kailua-Kona?

3/10/2021 (Permalink)

The city of Kailua-Kina is shown at night with business lights illuminating the coastline. We respond to commercial water damage 24-hours a day in Hawaii and Maui.

Water damage happens

When a commercial business has a water damage emergency, it is important to restore the damage quickly and efficiently to get back to “business as usual” as soon as possible. SERVPRO® of Hawaii |SERVPRO® of Maui has been serving the business community of Kailua-Kona for over twenty years, and we understand the unique challenges that water damage presents when living in a tropical climate. We have extensive experience working on many types of buildings for many different businesses and industries, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Here is a customer testimonial from one of our repeat customers:

We are property managers based in Kona who have used SERVPRO on numerous occasions, each time went exactly according to plan. Todd and Victor are amazing at what they do! We always dread the instances where we are forced to call a water mitigation company, but the silver lining is that we know we are in good hands and never have to worry about the end result. They make it just "Like it never even happened." Boundless Hawaii Reservations, Kailua-Kona, HI

Call Us Today!

SERVPRO® of Hawaii |SERVPRO® of Maui is ready to assist you 24-hours a day in Hawaii and Maui. Call us today at 808-329-6560. We’ll restore your commercial water damage in Kailua-Kona, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

What to do when the kitchen sink overflows in Maui

2/4/2021 (Permalink)

As property owners, we know that many things can go wrong. This includes accidental fire, mold problems, and more. One common problem is the kitchen sink. They can get clogged, pipes can burst, and they can overflow. There are many reasons the kitchen sink may be overflowing – the drain is clogged and the water-filled up quickly, a homeowner had to walk away in the middle of doing dishes and forgot to go back and finish that chore, a child turned the water on and ran away (it happens!), etc. The possibilities behind this are endless. Do not cry over spilled water (or milk!).

SERVPRO of Hawaii | SERVPRO of Maui is always on-call and ready to save the day for Maui residents! Here are some steps to take when the water starts flowing out of the sink and on to the floor:




  • Shut off the faucet that allows water to flow to your sink 
  • Use a pitcher or any other type of large cup to get water out of your sink
  • If you have food disposal connected to the sink, check that and make sure it is not clogged
  • If a clog is not solving itself, grab the plunger – they are not just for toilets
  • Keep an eye on any water damage because this could lead to mold

Maui residents are encouraged to call us atSERVPRO of Hawaii | SERVPRO of Maui when the job becomes too much and the water is overwhelming and all over the floors. We have highly trained professionals that are ready to head to any home or commercial building when cleanup or restoration is needed after any type of water damage. Do not hesitate to give us a call at any time. We are open 24/7 for your convenience.

SERVPRO of Hawaii | SERVPRO of Maui is independently owned and operated.

Link:  https://www.fema.gov/pdf/rebuild/recover/fema_mold_brochure_english.pdf

Commercial lighting equipment safety information for Maui

2/4/2021 (Permalink)

According to the NFPA (National Fire Protection Association), one of the most common causes of commercial fires is electrical and lighting equipment. This type of fire is not easily predicted, as the lighting equipment can look totally fine on the outside in your Maui business.SERVPRO of Hawaii | SERVPRO of Maui wants to share the following information about commercial fires and how safety equipment helps to lessen the damage and can assist in preventing any bodily injury:

  • Wet pipe sprinklers installed in the ceilings of commercial buildings are very effective in helping to fight the fire(s)
  • Building sprinklers should be examined and tested every 5 years 
  • There should always be a fire extinguisher in reach inside of a commercial building and they must be checked annually to ensure they are in working order
  •  If an office building is on fire, exit the building immediately and do not try to fight the fire yourself 
  • If there is a lot of smoke inside the building, cover your mouth and nose and do your best to not inhale any of it

In the unfortunate event that a commercial building does catch fire, rest assured that SERVPRO of Hawaii | SERVPRO of Maui is prepared to help clean up any fire damage the building/area has sustained. 

SERVPRO of Hawaii | SERVPRO of Maui is independently owned and operated.

Link: https://www.nfpa.org/News-and-Research/Data-research-and-tools/Building-and-Life-Safety/US-Structure-in-Office-Properties

Commercial Flood Insurance in Hawaii

2/3/2021 (Permalink)

The National Flood Insurance Program (NFIP) provides flood insurance. The NFIP doesn’t sell insurance. Buy flood insurance from an insurance agent. 

SERVPRO of Hawaii | SERVPRO of Maui is interested in helping the businesses in our community become more educated on flood insurance. According to FEMA, 40% of small businesses do not reopen after experiencing a devastating flood. 

Things to know in Hawaii. Check to see if you might be required to have flood insurance.

  • All agencies in Hawaii charge the same for flood insurance
  • Standard commercial insurance doesn’t pay for flood damage
  • The NFIP sets the rates
  • Rates depend on:
    • whether you live in a flood plain
    • flood risk in your area
    • building’s age
    • building’s construction
  • Building property insurance covers the building
  • Personal property insurance covers the building’s contents
  • NFIP suggests you need both types
  • Policies go into effect 30 days after purchase
  • The NFIP help center number is 1-800-427-4661

SERVPRO of Hawaii | SERVPRO of Maui  recommends the following: 

  • Check whether or not your area participates in the NFIP
  • Check whether or not your area is part of the Community Rating System. The NFIP might have a discount
  • Talk to your insurance agent when you need to make changes

Make sure your business is protected from the devastation that comes with unwanted flooding in your office.

SERVPRO of Hawaii | SERVPRO of Maui is Independently Owned and Operated.

***

Links:

https://www.usa.gov/property-insurance 

www.fema.gov 

Keep Your Kailua Office Prepared for Fire

2/1/2021 (Permalink)

Office fires in Kailua are more common than you might think. If you have a break room in your office or small business, it probably contains a coffee maker, microwave, refrigerator and/or other small appliances. You should also include a fire extinguisher in there somewhere! SERVPRO of Hawaii | SERVPRO of Maui wants to remind you that fires can start as easily as turning on one of these appliances. There could be a short somewhere in the wiring or something inside the microwave could catch fire. Unfortunately, the possibilities are real and they do happen. Your workplace should have a training session on how to use fire extinguishers. If the owner of the business has not done that, please look into setting up a training session. Local fire departments are usually happy to assist with this training, and they can provide some real-life examples of ways to practice fire safety. 

If your break room (or any other area of your office building) catches on fire, you will likely have smoke damage as well as damage from the fire. That is where SERVPRO of Hawaii | SERVPRO of Maui comes in. We are here to clean up the damage and make your Kailua building look new again. We are open 24/7 and we show up prepared. Please do not hesitate to call us if you need our services. We are Here to Help. 

SERVPRO of Hawaii | SERVPRO of Maui is independently owned and operated. 

Building and Restoration Services in Kailua-Kona?

1/27/2021 (Permalink)

Large commercial buildings are shown on the Big Island of Hawaii. We provide a full range of building services in Hawaii and Maui.

Continuity of Service

When Kailua-Kona business owners experience a fire or water damage emergency, SERVPRO® of Hawaii | SERVPRO® of Maui has a team of highly trained restoration technicians on call 24 hours a day to respond to your call. We know that every moment your business is closed represents a day of lost revenue, so we work quickly and efficiently to restore your business to preloss condition.

Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. We follow the standards and best practices, concepts, and procedures set forth by the IICRC and our employees are required to undergo rigorous initial and ongoing education to stay up to speed with industry standards.

Call Us Today!

When your commercial business requires services in Hawaii or Maui, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. We’ll restore your property damage in Kailua-Kona, “Like it never even happened.”

SERVPRO® of Hawaii /SERVPRO® of Maui is Independently Owned and Operated.

Hotel Water Damage Mitigation

3/9/2020 (Permalink)

Hotel hallway setup with dryers after a water damage Hotel Corridor Drying After Water Damage

Hawaii is a number one tourist destination in the US which prompts a significant number hotels throughout the Islands. While we are vacationing and enjoying the relaxing pace of Hawaii lifestyle we tend to pay less attention to things we do pay attention while at home. That is why, many of us go on vacation. Hotels are our frequent customer, people clog the toilets and leave running water it seems almost daily. Maintenance staff if you pay attention is usually pretty busy taking in consideration our high occupancy rates. Small leaks are easily manageable by the hotel staff but we are still called to lend a helping hand and use our equipment. In February, we were called by the Hotel located on Hilo's waterfront to mitigate an overflowed tub that leaked water all the way down from the 12th floor down the stack of rooms to the 1st floor. Damage was caught fairly early, we have managed to dry the carpets in all the rooms and using access holes to the space in between the walls we have managed to dry also the behind the wall spaces. No job is to big for SERVPRO of Hawaii, we have an equipment to handle any size of the building. 

We Know Property Management

2/24/2020 (Permalink)

At SERVPRO of Hawaii, we work with a wide range of types of property managers.  The term property management is defined as:

The process of managing property that is leased to a tenant. This includes handling all of the day-to-day activities that are centered around this specified property. Properties may include residential, commercial and/or industrial real estate including single family dwellings, apartment complexes, hotel facilities, condominium units and shopping centers.  

We know that property management encompasses an exponentially large pool of possible remediation/maintenance scenarios. We have developed customized cleaning services to meet the needs of each vein of the property management industry. We have undergone additional training targeted towards facing the unique mitigation challenges that a large or multi-tenant property may present. We are also in the business of operating a business, so most importantly we understand that downtime means revenue lost. We have the experience to get any job, no matter how large, done quickly and efficiently. We also offer a free service to help you prepare for the unexpected. Our Emergency Ready Profile can help save time and money should you experience damage. Call our offices at 808-329-6560 for more information. 

Why SERVPRO is the right choice to make

2/24/2020 (Permalink)

All of our employees that enter your home are trained to safely clean and restore your home or business after it's faced a loss.

Below are the steps that we take for Cleaning and Restoring Your Home or Business in regards to a water loss:

- Identify the Source/ Type of Water

- Measure Temperature and Humidity for Drying Analysis

- Survey the Extent of Damage and Inspect the Premises for Hidden Moisture

- Perform Emergency Water Extraction

- Move and Block furniture and Contents

- Inspect Carpet Pad/Carpet and Provide Service

- Apply Necessary Treatments (Disinfectants/Deodorization)

- Utilize Advanced Drying and Monitoring Equipment

- Dispose of Refuse

All of our technicians are IICRC certified and have extensive knowledge about our services and equipment. Even if we can’t do the job we will help in finding a service who can handle it.

Restoring Your Kailua-Kona Commercial Property After A Water Damage Event

2/23/2020 (Permalink)

Commercial Water Damage Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at County of Hawaii commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Hawaii

SERVPRO of Hawaii specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Clueless After A Fire Loss?

2/23/2020 (Permalink)

Don't Know What To Do After A Commercial Fire Loss? It's Okay We've Got You Covered!

In your lifetime, you must have heard about, seen, or experienced a fire tragedy. Fire is usually accidental, apart from a few instances of arson, but once it hits a building, the outcome is enormous grief. When a fire hits a business premise, among the first persons you see are local firefighters. A firefighter responds quickly to the scene and he/she arrives with colleagues in a fire truck that contains the necessary equipment such as a fire hose to carry out the fire suppression.


Commercial fire damage can pull your business steps behind, and in order to avoid that, you need to call fire restoration experts as soon as possible. Commercial fire damage mostly results from electrical fires and with it; comes soot damage and smoke damage. The firefighters in their fire suppression efforts also cause water damage. The water comes from the fire hose, a long flexible tube that is part of the fire truck. The fire hose utilizes high pressure pumping to put out the fire.

As a result, the ordinary tools commonly used for janitorial services cannot handle a commercial fire damage. You need to call a fire restoration company to mitigate the fire damage. A professional fire restoration company has qualified and experienced personnel with the right equipment to handle any commercial fire damage incidence. These experts should be called not long after a fire suppression has been carried out to avoid further damage to your business premises.

Fire damage resulting from electrical fire can be very hectic to deal with especially if it is a utility room fire. Therefore, it is imperative for the fire restoration process to be handled appropriately. The firefighters are also adequately trained to carry out fire suppression processes in any setting regardless of whether it is a utility room fire or an electrical fire. The firefighters use fire trucks fitted with the appropriate equipment to put out any fire in a commercial property.

Apart from fire damage, the restoration company you call also has the capacity to trace the hidden damages such as smoke damage and soot damage. Failure to handle smoke and soot damage can shift the damages from primary to secondary. Once the smoke damages have reached a secondary level, they may result to the closure of your business.

The fire restoration experts advice those who own commercial properties to install a fire sprinkler system in their buildings. The fire sprinkler system can be quite effective especially if it’s a utility room fire. Just like a fire hose, the fire sprinkler system releases water under pressure to put off the fire within a room in the building. Therefore, the fire sprinkler system could save you from huge losses especially when a utility room fire strikes because most of the things stored in a utility room are of value to your business.

Fire damage incidences are caused by a number of factors, the most common being electrical fires. Regardless of the cause, the restoration company experts follow the same process to rid your premises of fire, soot, and smoke damage. This process entails six steps, and they are as follows.
• Emergency Contact: The first step involves you calling the professional experts to remedy the damages.
• Assessing the damages: The skilled experts inspect your commercial property to determine the extent of fire, smoke, and soot damage
• Boarding up and roof tarp service: When fire strikes your commercial property, the roof, walls, and windows are damaged. The professionals put in tarpaulin to prevent more damage.
• Removing and drying the water: In their fire suppression efforts, firefighters leave water from the fire truck that could cause further damage if not removed.
• Removal of smoke and soot: Fire tragedies leave behind soot and smoke damage and it is vital to remove the smoke and soot from all the surfaces.

Call SERVPRO of Hawaii 808-329-6560

Commercial Business Ready

2/23/2020 (Permalink)

Commercial Property owners and Property Managers are entrusted with keeping their businesses operational. When Disaster Strikes, SERVPRO of Hawaii is here to help make it “Like it never even happened.” Facilities Managers rely on us to be ready for Whatever Happens.

General Adjusters and Consulting firms from around the Hawaiian Islands trust SERVPRO of Hawaii with their most complex claims. Some of our specialties include

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Universities
  • Schools
  • Restaurants
  • Commercial Disaster Recovery Services 
  • We are available around the clock to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services by calling SERVPRO of Hawaii at 808-329-6560.

Commercial Property owners and Property Managers are entrusted with keeping their businesses operational. When Disaster Strikes, SERVPRO of Hawaii is here to help make it “Like it never even happened.” Facilities Managers rely on us to be ready for Whatever Happens.

General Adjusters and Consulting firms from around the Hawaiian Islands trust SERVPRO of Hawaii with their most complex claims. Some of our specialties include

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Universities
  • Schools
  • Restaurants
  • Commercial Disaster Recovery Services 
  • We are available around the clock to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services by calling SERVPRO of Hawaii at 808-329-6560.

The Levels of Commercial Damage

2/23/2020 (Permalink)

SERVPRO® of Hawaii handles not only residential damage and restoration, but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Call SERVPRO of Hawaii 808-329-6560

Commercial Business Ready

2/23/2020 (Permalink)

Commercial Property owners and Property Managers are entrusted with keeping their businesses operational. When Disaster Strikes, SERVPRO of Maui is here to help make it “Like it never even happened.” Facilities Managers rely on us to be ready for Whatever Happens.

General Adjusters and Consulting firms from around the Hawaiian Islands trust SERVPRO of Maui with their most complex claims. Some of our specialties include

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Universities
  • Schools
  • Restaurants
  • Commercial Disaster Recovery Services 
  • We are available around the clock to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services by calling SERVPRO of Maui at 808-572-4666.