Recent Posts

Clogged Rain Gutters in Hilo?

9/21/2021 (Permalink)

A downspout is shown. We mitigate and restore water damage in Hawaii and Maui.

Aloha.  SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring storm damage in Hilo for over twenty years. In many cases, clogged rain gutters and downspouts have compounded the damage from the rain by directing the water into the home instead of away from it. When rain gutters are working properly, they will direct rain away from the roofline and foundation. Here is a tip on how to clean your rain gutters using a power washer:

If it has been a while since you cleaned your rain gutters, a power washer may be the perfect tool to get the rain gutters clear of built-up dirt and debris. Using a power washer can be a messy but effective process, so plan on cleaning the roof and walls of your home’s exterior, too!

  • Use the fine-spray nozzle to blast away debris from the gutter system working towards the downspout hole
  • Point the nozzle down the hole and rinse the shaft until the water can run through it freely

Call Us!

When you need storm damage restoration services for your Hilo home or business SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your water damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Roof Leak and Water Damage in Lahaina?

9/13/2021 (Permalink)

Rain is falling on a roof in a tropical environment. We restore water damage in Maui and Hawaii 24-hours a day.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui witnesses firsthand the damage a leaking roof can cause to a home or business in a short period of time. We follow the one-four-eight-hour rule, meaning that we will return your call within one hour, we will arrive onsite within four hours of your call, and we will contact your insurance adjuster within eight hours. Owner, Brian Konishi, shares his over twenty-five years of insurance industry experience with the team and the customers he serves. Here are some tips for keeping your roof leak-free from the Insurance Information Institute:

Repair and protect your home's exterior make

  • Caulk and seal windows to guard against water seepage
  • Inspect your roof for missing, damaged, and aging shingles and necessary repairs
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us!

When you need water restoration services for your Lahaina home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your water damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Water Damage in Waikoloa Home?

9/6/2021 (Permalink)

An hour glass is shown sitting on a beach.  We restore water damage in Hawaii and Maui 24-hours a day.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring water damage for the Waikoloa community for over twenty years. Here is a water damage timeline from our website that explains the type of damage water will do in a short period of time:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us!

When you need water restoration services for your Waikoloa home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your water damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Electrical Fire in Hilo Home?

8/30/2021 (Permalink)

An electrical outlet is shown with smoke coming out of it. We restore fire damage in Hawaii and Maui.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring fire damage for Hilo homeowners and businesses for over twenty years. Here are some electrical safety tips from the National Fire Protection Association:

  • Have all electrical work done by a qualified electrician
  • Only use one heat-producing appliance plugged into a receptacle outlet at a time
  • Major appliances should be plugged directly into a wall receptacle outlet. Extension cords and plug strips should not be used.
  • Arc-fault circuit interrupters (AFCIs) shut off electricity when a dangerous condition occurs. Consider having them installed in your home.
  • Use ground-fault circuit interrupters (GFCIs) to reduce the risk of shock. GFCIs shut off an electrical circuit when it becomes a shock hazard. They should be installed inside the home in bathrooms, kitchens, garages, and basements. All outdoor receptacles should be GFCI protected.
  • Test AFCIs and GFCIs once a month according to the manufacturer’s recommendations.
  • Check electrical cords to make sure they are not running across doorways or under carpets. Extension cords are intended for temporary use. Have a qualified electrician add more receptacle outlets, so you don’t have to use extension cords.

Call Us!

When you need fire restoration services for your Hilo home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll clean and restore your fire damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Mold Damage in Hilo Business?

8/23/2021 (Permalink)

A closeup of mold spores is shown. We are trusted leaders in storm damage restoration in Hawaii and Maui.

Aloha. For over twenty years, SERVPRO® of Hawaii |SERVPRO® of Maui has been helping Hilo businesses with mold problems. The warm and moist climate offers the perfect conditions for mold to flourish. Mold can also appear when there is hidden moisture in a structure due to a water leak. When mitigating mold damage, it is important to identify the source of the moisture and repair the water source to minimize the chances of the mold reappearing later.

Here are some facts about mold:

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or air conditioning and heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture
  • Mold spores can quickly grow into colonies when exposed to water
  • Before mold remediation can begin, any sources of water or moisture must be addressed, otherwise, the mold may return
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call Us!

When you need mold remediation services for your Hilo commercial business or home, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us at 808-329-6560. We’ll mitigate and remediate your commercial mold damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Flooding Safety Tips for Kailua-Kona Residents?

8/18/2021 (Permalink)

A tropical rainstorm is shown. We are trusted leaders in storm damage restoration in Hawaii and Maui.

Aloha. Do you know that SERVPRO® of Hawaii | SERVPRO® of Maui has been responding to storm damage emergencies for over twenty years in Kailua-Kona? When there is a severe storm and your home floods in the middle of the night, it is important to know what to do and NOT to do while waiting for help to arrive. Here are some tips from our website:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When you need storm damage restoration services for your Kailua-Kona home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Our technicians are on call 24-hours a day to serve you. Call us at 808-329-6560. We’ll restore your storm damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Fire Escape Planning for Hilo?

8/11/2021 (Permalink)

A person is drawing a fire escape plan on a whiteboard. We are trusted leaders in emergency fire restoration in Hawaii and Maui.

Aloha. Having a fire escape plan that has been tested and reviewed with all of the people in the home can save lives. SERVPRO® of Hawaii |SERVPRO® of Maui responds to fire damage emergencies throughout the year in Hilo, and offer these tips for making a fire escape plan from the National Fire Protection Association:

  • Draw a map of your home. Show all doors and windows.
  • Visit each room. Find two ways out.
  • All windows and doors should open easily. You should be able to use them to get outside.
  • Make sure your home has smoke alarms. Push the test button to make sure each alarm is working.
  • Pick a meeting place outside. It should be in front of your home. Everyone will meet at the meeting place.
  • Make sure your house or building number can be seen from the street
  • Talk about your plan with everyone in your home
  • Learn the emergency phone number for your fire department
  • Practice your home fire drill!
  • Make your own home fire escape plan using grid paper

Call Us Today!

When you need fire damage restoration services for your Hilo home or business, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Our technicians are on call 24-hours a day to serve you. Call us at 808-329-6560. We’ll restore your fire damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Flooding Damage in Kailua-Kona?

8/3/2021 (Permalink)

A tropical rainstorm is happening on the Big Island of Hawaii. We are trusted leaders in emergency water restoration in Hawaii and Maui.

Aloha. If you live in the Kailua-Kona area, you know that flooding can happen any time of the year. According to the Federal Emergency Management Agency (FEMA) floods result from rain, snow, coastal storms, storm surges, and overflows of dams and other water systems. SERVPRO® of Hawaii |SERVPRO® of Maui has been restoring water damage for Kailua-Kona residents and commercial businesses for over twenty years. Here is some information from FEMA to help you prepare for a flood:

Preparing for a Flood
Make a plan for your household, including your pets, so that you and your family know what to do, where to go, and what you will need to protect yourselves from flooding. Learn and practice evacuation routes, shelter plans, and flash flood response. Gather supplies, including non-perishable foods, cleaning supplies, and water for several days, in case you must leave immediately or if services are cut off in your area.

In Case of Emergency
Keep important documents in a waterproof container. Create password-protected digital copies. Protect your property. Move valuables to higher levels. Declutter drains and gutters. Install check valves. Consider a sump pump with a battery.

Call Us Today!

When you need water damage restoration services in Kailua-Kona, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Our technicians are on call 24-hours a day to serve you. Call us at 808-329-6560. We’ll restore your water damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Advanced Technologies Used for Property Restoration in Kihei?

7/28/2021 (Permalink)

An infrared camera is being pointed at a home. We are trusted leaders in emergency fire and water restoration in Hawaii and Maui.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui uses advanced technology to restore damaged properties to preloss condition more reliably, effectively, and quickly in Kihei. For example, our water damage restoration technicians use scientific drying principles and state-of-the-art moisture detection equipment to detect, measure and monitor a property’s moisture levels. Hygrometers are used to measure the extent of moisture saturation in the damaged area.

Moisture detection and measurement equipment

  • Infrared cameras may be used to identify the location of water for thorough water removal
  • Hygrometers and other meters measure moisture and the extent of moisture saturation

Water extraction equipment

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

SERVPRO technicians follow the guidelines and best practices set forth by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and are required to undergo initial rigorous and ongoing training to stay up-to-speed with technological advancements in the restoration industry.

Call Us Today!

When you experience a water or fire damage emergency in Kihei,  SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Our technicians are on call 24-hours a day and can typically be on-site within four hours of your call. Call us at 808-329-6560. We’ll clean and restore your property damage, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.

Commercial Cleaning Services in Kailua-Kona?

7/16/2021 (Permalink)

Kailua-Kona is featured at night from the shoreline. We are trusted leaders in commercial cleaning and restoration in Hawaii and Maui.

Aloha. SERVPRO® of Hawaii |SERVPRO® of Maui is committed to keeping commercial businesses in Kailua-Kona looking their best. Although we are better known for our emergency fire and water damage services, we also are specialty-trained to perform a full range of deep cleaning services that go way beyond what a typical janitorial service can do. Our technicians are trained and certified by the Institute for Inspection, Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industry.

Common wear and tear and soil buildup will leave your commercial building or offices looking dingy and can also create odor problems. Our technicians have the advanced training, equipment, and experience to clean and restore buildings and commercial properties and keep them looking their best. We clean everything from restaurant hoods and commercial kitchens to chemical spills and biohazard removal. Our cleaning services include the following:

  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism
  • Heating Ventilation and Air Conditioning Units (HVAC)

Call Us Today!

When you need commercial restoration services in Kailua-Kona, SERVPRO® of Hawaii |SERVPRO® of Maui is Here to Help. ® Call us today at 808-329-6560. We’ll clean your commercial property, “Like it never even happened.” Mahalo!

Franchises are Independently Owned and Operated.