Recent Posts

Fire Damage in Kailua-Kona?

4/14/2021 (Permalink)

The shoreline of the City of Kailua-Kona is shown. We respond to commercial fire damage emergencies 24-hours a day in Hawaii.

Commercial Fire Damage Happens in Kailua-Kona

At SERVPRO® of Hawaii |SERVPRO® of Maui, we know that every minute your commercial business is closed due to fire, water, storm, or mold damage represents lost revenue and disruption to your employees and customers. We approach commercial fire and water damage emergencies with the focus on getting you back to the business of running your business quickly and with minimal disruption to your employees and customers. We have a General Contractor’s license so we can supervise a full range of building and reconstruction services including:

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood, Marble, Tile, and Linoleum Floor Repair
  • HVAC Services
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tree Removal

Call Us!

You never know if your commercial business will face fire, water, storm, or mold damage, but if it does, SERVPRO® of Hawaii |SERVPRO® of Maui has a team of highly trained restoration technicians on-call and ready to assist you 24-hours a day. Call us today at 808-329-6560. We’ll restore your commercial property damage in Kailua-Kona, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Fire Escape Planning in Waikoloa?

4/6/2021 (Permalink)

A large red sign saying “Escape Plan” is shown. We respond to fire damage emergencies 24-hours a day in Hawaii.

Plan Ahead Waikoloa!

SERVPRO® of Hawaii |SERVPRO® of Maui responds to fire damage emergencies throughout the year in Waikoloa and we know that having an emergency plan in place can save lives. Here are some escape planning tips from the National Fire Protection Association:

  • Make a home escape plan. Draw a map of your home showing all the doors and windows. Discuss the plan with everyone in your home.
  • Know at least two ways out of every room, if possible. Make sure all doors and windows leading outside open easily.
  • Have an outside meeting place (like a tree, light pole, or mailbox) a safe distance from the home where everyone should meet.
  • Practice your home fire drill at night and during the day with everyone in your home, twice a year.
  • Practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Close doors behind you as you leave.

Oftentimes we arrive onsite as the firefighters from the Waikoloa Fire Station are preparing to leave the scene after the fire has been extinguished. There is always a lot of smoke, soot, and debris left from the firefighting efforts, and most families are left with a very stressful situation.

Call Us Today!

SERVPRO® of Hawaii |SERVPRO® of Maui is ready to assist you with fire damage emergencies 24-hours a day. Call us today at 808-329-6560. We’ll restore your fire damage in Waikoloa, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Heavy Rain and Storm Damage in Hilo?

3/24/2021 (Permalink)

A stormy sky in Hawaii is shown. We respond to storm damage emergencies 24-hours a day in Hawaii.

Storm Disaster Recovery in Hawaii?

Heavy rain, high winds, and hurricanes can happen any time of the year in the Hawaiian Islands. SERVPRO® of Hawaii |SERVPRO® of Maui has been mitigating storm damage for the residents of Hilo for years, and we know that every minute counts. When we arrive, we will immediately tarp up and board up any areas of the structure exposed to the elements to minimize further damage. We will conduct a thorough assessment and immediately begin the cleanup and restoration process. We will also contact your insurance adjuster and help you with the insurance paperwork and process.

No job is too big for us. Our Catastrophic Storm and Major Event Response team can provide help no matter how extensive the weather event is. Because we are part of a national network of over 1700 franchises, we can mobilize teams to respond to major weather events, including:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Call Us Today!

SERVPRO® of Hawaii |SERVPRO® of Maui is ready to assist you with storm damage emergencies 24-hours a day in Hilo. Call us today at 808-329-6560. We’ll restore your storm damage, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Sewage Spill Damage in Lahaina?

3/15/2021 (Permalink)

a shave ice store is shown on a corner in Lahaina on a sunny day.  We respond to sewage spills 24-hours a day in Maui.

Sewage Spills Can’t Wait

You can lose customers fast when there is a sewage or toilet backup at your business. SERVPRO® of Hawaii |SERVPRO® of Maui has been serving the community of Lahaina for over twenty years. Our restoration technicians are on-call 24-hours a day and are equipped with advanced training, protective gear, and specialized equipment to safely mitigate sewage backups and toilet overflows. When your commercial business has a sewage emergency, it is important to mitigate the damage quickly and get back to “business as usual” as soon as possible. Sewage spills fall under “category 3 water, or black water.”

Category 3: “Black Water”

This water is extremely unsanitary and can cause severe illness or death if ingested. Any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

SERVPRO® of Hawaii |SERVPRO® of Maui is ready to assist you with any sewage and toilet overflow spills 24-hours a day in Maui. Call us today at 808-329-6560. We’ll restore your sewage and toilet overflow in Lahaina, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Commercial Water Damage in Kailua-Kona?

3/10/2021 (Permalink)

The city of Kailua-Kina is shown at night with business lights illuminating the coastline. We respond to commercial water damage 24-hours a day in Hawaii and Maui.

Water damage happens

When a commercial business has a water damage emergency, it is important to restore the damage quickly and efficiently to get back to “business as usual” as soon as possible. SERVPRO® of Hawaii |SERVPRO® of Maui has been serving the business community of Kailua-Kona for over twenty years, and we understand the unique challenges that water damage presents when living in a tropical climate. We have extensive experience working on many types of buildings for many different businesses and industries, including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Here is a customer testimonial from one of our repeat customers:

We are property managers based in Kona who have used SERVPRO on numerous occasions, each time went exactly according to plan. Todd and Victor are amazing at what they do! We always dread the instances where we are forced to call a water mitigation company, but the silver lining is that we know we are in good hands and never have to worry about the end result. They make it just "Like it never even happened." Boundless Hawaii Reservations, Kailua-Kona, HI

Call Us Today!

SERVPRO® of Hawaii |SERVPRO® of Maui is ready to assist you 24-hours a day in Hawaii and Maui. Call us today at 808-329-6560. We’ll restore your commercial water damage in Kailua-Kona, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Keep Your Hilo Office Prepared for Fire

3/8/2021 (Permalink)

Office fires in Hilo are more common than you might think. If you have a break room in your office or small business, it probably contains a coffee maker, microwave, refrigerator, and/or other small appliances. You should also include a fire extinguisher in there somewhere! SERVPRO of Hawaii | SERVPRO of Maui wants to remind you that fires can start as easily as turning on one of these appliances. There could be a short somewhere in the wiring or something inside the microwave could catch fire. Unfortunately, the possibilities are real and they do happen.

Your workplace should have a training session on how to use fire extinguishers. If the owner of the business has not done that, please look into setting up a training session. Local fire departments are usually happy to assist with this training, and they can provide some real-life examples of ways to practice fire safety. 

If your break room (or any other area of your office building) catches on fire, you will likely have smoke damage as well as damage from the fire. That is where SERVPRO of Hawaii | SERVPRO of Maui comes in. We are here to clean up the damage and make your Hilo building look new again. We are open 24/7 and we show up prepared. Please do not hesitate to call us if you need our services. We are Here to Help. 


SERVPRO of Hawaii | SERVPRO of Maui is independently owned and operated

Smoke Detectors can Save Lives

3/3/2021 (Permalink)

Fire spreads fast once it is started so SERVPRO of Hawaii | SERVPRO of Maui wants to remind you that smoke detectors (smoke alarms) can help save lives in your Maui area home. An alarm alerts you that danger is present giving you time to get out.

SERVPRO of Hawaii | SERVPRO of Maui wants you to remember:

  • Closed doors can slow the spread of smoke, heat, and fire.  That is good for reducing smoke damage and fire damage. That is also why you should have a smoke alarm in every sleeping room in the home
  • Install smoke alarms on every level of the home
  • Large homes might need extra smoke alarms
  • Some companies make alarms that are interconnected. When one sounds, they all sound
  • Do not turn off smoke detectors when cooking
  • Test the smoke alarms at least once a month.  There is a test button on the alarm
  • When the alarm sounds, get everyone outside and stay outside
  • Replace all smoke alarms every 10 years

If your Maui area home is not properly protected by a smoke detector, please install one. If you experience a fire, immediately vacate the home and then contact your fire department once you are outside the home.

SERVPRO of Hawaii | SERVPRO of Maui is independently owned and operated. 

Shower Pan Problems in Kailua-Kona?

3/2/2021 (Permalink)

A woman is taking a shower in a turquoise, blue-tiled shower stall. Hawaii and Maui are Here to Help.

Kailua-Kona residents want to know.

Have you had your shower pan inspected lately? According to a study conducted by the Insurance Institute for Business and Home Safety (IIBHS), homes more than twenty years old were 37 percent more likely to have water damage involving a shower, and more than half of these claims involved a damaged shower stall.

SERVPRO® of Hawaii |SERVPRO® of Maui has been responding to water damage emergencies for years in Hawaii and Maui, and many of these emergencies may have been prevented by annual inspection and maintenance to identify any small, potentially damaging issues before they became a bigger problem and repair. Here are some tips from the IIBHS for maintaining your shower pan:

  • Inspect tile and grout every six months, paying attention to loose or cracked tiles or cracked and crumbling grout lines. Repair as needed.
  • Test the shower pan annually by:
  1. Blocking the drain
  2. Fill the shower stall with about one inch of water
  3. Use a pencil to mark the waterline
  4. Leave the water standing in the shower pan for 8 hours
  5. If the water level decreases, contact a plumbing professional.

Call Us Today!

SERVPRO® of Hawaii |SERVPRO® of Maui is ready to assist you with any water damage emergency 24-hours a day in Hawaii and Maui. Call us today at 808-329-6560. We’ll restore your water damage in Kailua-Kona, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Worst Storms in Hawaii History?

2/22/2021 (Permalink)

Dark storm clouds are moving in and a palm tree is bent by strong winds. We respond to storm damage emergencies 24-hours a day in Hawaii and Maui.

Hawaii’s Hurricane History

SERVPRO® of Hawaii |SERVPRO® of Maui has been responding to storm damage emergencies for years, and we have the equipment, advanced training, and experience to mitigate storm damage emergencies no matter how big the job is. We have equipment strategically placed at two warehouses on the Big Island, so we can respond to any storm emergency quickly. Here is a rundown of the last two hurricanes to hit the Hawaiian Islands in recorded history from Hawaii News Now:

  • Hurricane Iniki (1992): This category four hurricane was the most devastating hurricane to hit Hawaii. Borne from El Nino, Iniki traveled on a west-northwest course and continued to strengthen. On September 11, the eye of the hurricane passed directly over Kauai, devastating the island. It caused over $1.8 billion in damage and was responsible for six deaths.
  • Hurricane Iwa (1982): At the time, this category one hurricane was the most damaging to hit Hawaii. It passed just west of Kauai, causing severe property damage, minor physical injuries, and one death. Up to $250 million dollars in damage was created.

Call Us!

SERVPRO® of Hawaii |SERVPRO® of Maui is ready to assist you with any storm damage emergency 24-hours a day in Hawaii and Maui. Call us today at 808-329-6560. We’ll restore your storm damage, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.

Mold Mitigation and Remediation Services in Kamuela?

2/15/2021 (Permalink)

The interior of a car is shown covered in mold. We mitigate and remediate mold damage in Hawaii and Maui.

Mold Happens

The warm, moist climate of Hawaii creates the perfect environment for mold to propagate. As you can see from this picture, it can grow anywhere, including inside a car’s interior! SERVPRO® of Hawaii |SERVPRO® of Maui has been mitigating mold damage in Kamuela for over twenty years. Our technicians are certified Applied Microbial Remediation Specialists and have the experience, protective gear, and equipment to mitigate and remediate mold infestations safely.

Mold spores are microscopic and float around in the Earth’s atmosphere until they find the right conditions to thrive. They are always present in the air, but we can only see them when they colonize and grow large enough to see with the naked eye. Here are some more mold facts from our website:

  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call Us Today!

When you discover mold growing in your home, car, or commercial business, SERVPRO® of Hawaii |SERVPRO® of Maui is ready to assist you. Call us today at 808-329-6560. We’ll mitigate and remediate your mold problem in Kamuela, “Like it never even happened.”

SERVPRO® of Hawaii |SERVPRO® of Maui is Independently Owned and Operated.