Recent Posts

5 Steps for Choosing a Water Damage Restoration Company

10/13/2020 (Permalink)

Has your property been damaged by water? While acting fast is critical to prevent further damages, it’s worthwhile to weigh your options before you make the call. When it comes to your water cleanup, you need water restoration experts you can count on on the job, not some amateurs. 

There is no time to waste going around and getting estimates from one water restoration company then the next. The longer you wait, the worse the damages will get, and the more the estimates will likely go up. What you need more than anything is a team with a well-established reputation for excellence, that can quickly and accurately assess the damage, and begin repairs pronto. 

If you own or manage a residential or commercial property in Maui, be prepared for the fact that at some point in the not too distant future, there’s a good chance you will encounter some form of water damage. While it’s still not an emergency, please check out the SERVPRO of Hawaii/Maui testimonials page to read what our customers are saying. 

Have you encountered water damage and it is an emergency? Reach out to us now and we’ll get someone over to your property for an assessment in an hour or less. 

Request Help Online    Call: (808) 329-6560

How to Find the Right Water Restoration Service

Here are five tips for picking a water cleanup and restoration service in Maui:

#1: Include it in your insurance plan

Sometimes it’s required by local regulars to have water damage coverage in your homeowners or business insurance. However, even if it is not required, it’s always a good idea here in Maui. You never know when water damage will occur; it’s best to be prepared and protected in advance — and that definitely includes making sure you have the insurance coverage you need, otherwise you may be hit with a hefty bill after an emergency.

#2: Make sure the professional water cleanup team is licensed

Both national and regional governments have accreditation programs set up to help regulate the water restoration industry and give property owners greater confidence in the reliability of the water restoration experts they hire. You can read about SERVPRO of Hawaii/Maui’s license here. Our company also has the following certifications:

  • ASD - Applied Structural Drying Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

#3: Understand the costs of restoration beforehand

The costs of water damage repair can vary widely, depending on the type and extent of damages. Be prepared for the fact that urgent work will typically come with a premium price. However, what typically comes with an even greater price is putting off service and allowing the water damage to get worse before you get it dried, cleaned up, and restored

#4: Ask for a referral

Customers that are satisfied with the restoration work that has been done will often give positive reviews. After reading through our testimonials, reach out to us if you would like to speak with a past customer regarding things such as the speed and quality of the restoration. 

#5: Make sure the restoration company offers 24/7 service

Water damage doesn’t wait for normal business hours to strike, and it’s usually important to act immediately to address the potential damages. That’s why SERVPRO of Hawaii/Maui — locally owned and operated by Brian Konishi and his family — provide the Big Island of Hawaii and Maui with 24/7 emergency response to any part of the island. We have an office in Kona and warehouses in both Kona and Hilo, so are able to respond rapidly to anywhere on the island. 

We have decades of experience working with insurance companies, helping make the difficult cleanup and restoration process as smooth and painless as possible for our customers. We respond to a lot of water and fire damage situations, as well as instances of mold damage.

Disaster Planning Isn’t Fun, But It Will Help You Save

When you’re dealing with a sewage leak, flooding, or another type of water damage, contact SERVPRO of Hawaii/Maui for 24-hour emergency service. We are:

  • Faster to Any Size Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated

Call us today at (808) 329-6560 to get started or to ask us any questions to prepare you for what more to expect from water damage. 

The Most Important Step in Water Damage Restoration

9/30/2020 (Permalink)

When you call a water restoration company such as SERVPRO of Hawaii/Maui to assess a water-damaged property, our goal is to create a plan of action and then implement it to restore your home to how it was before the water damage occurred. One of the most crucial steps in our water damage restoration process is the dry out

Due to the fluid nature of water, it can get deep into your drywall, your baseboards, and all kinds of other places. When there is a water damage emergency in your Maui house, simply airing out a room or using a fan is not likely to be sufficient to dry out an area before it becomes seriously water damaged. It’s always best to call a certified water mitigation specialist to come examine your property, make a plan of action, and then begin the dry out process.

SERVPRO of Hawaii/Maui offers residents and businesses all over the region 24-hour emergency restoration services. Our locally owned and operated water damage repair and restoration company responds fast to all sorts of water damage, knowing that time is of the essence, and can make the difference between minor surface damage and major structural damage. Contact us online or call (808) 329-6560 to get help!

The Water Damage Dry Out Process

In most cases, one of the most important parts of the repair and restoration process following water damage is the dry out. The dry out is all about one thing: MITIGATION. Before any restoration can really begin, it’s important to get your home dry in order to stop the damage from continuing to worsen. For safety reasons, as well as for mitigating mold growth and preventing structural damage, getting your property dry fast is crucial. Our water restoration company uses equipment such as industrial-strength fans and dehumidifiers to thoroughly dry your property, both the surface and, more importantly, the deeper, more structural parts of the building. If your insurance covers water damage restoration, which it usually does, it will also often require you get the dry out started as soon as possible — so it is in both your private and your financial interest to get the house dry as soon as possible. 

After getting your home ready for the dry out process by turning off the power, checking for any gas leaks, and making sure the building is still structurally sound and safe to work in, we begin the process of drying. As a start, opening windows and using professional equipment to promote air flow is important for drying things out. 

What tends to drag out the dry out process the longest are areas such as insulation, wallpaper, and backboards. These areas are particularly good at creating a “seal” that holds moisture in the walls. There are a number of methods we can implement to help these areas dry out faster. 

When drying out your home, containment is a top priority. Our dry out crew approaches the project with the goal of halting further damage, and prioritize containment and damage reduction to your home. 

Get Professional Water Damage Restoration Services in Maui

The dry out process involves a number of steps and strategies, depending on how your home has been damaged by water. To prevent your home from becoming permanently impacted by water damage, it’s vital to hire professional restoration specialists to implement water damage repair and restoration techniques. Whether the water damage has been caused by a plumbing issue or by a storm, acting immediately to get the water dried out and the restoration underway can be the difference between an expensive bill that you have to pay and a less expensive bill that is covered by your insurance. For a stress-free claims process, SERVPRO can help manage the insurance paperwork and process. Call for details.

Hire SERVPRO of Hawaii/Maui for water damage restoration now!

Contact Online     Call: (808) 329-6560

How to Avoid Water Damage During Major Storms

9/29/2020 (Permalink)

From June 1st till November 30th, tropical hurricanes are in-season off the coast of Hawaii. Throughout the hurricane season (as well as for the off-season, when hurricanes can still occur), residents of Hawaii are advised to stay informed and have a plan of action for the eventuality of a storm. One part of that plan is preparing your home for potential water damage.

The most important parts of planning for a storm are emergency evacuation plans and having enough supplies. 

  • Have a personal/family emergency plan in place, where you know what to do and where to go in an emergency
  • Have an emergency kit with enough supplies for two weeks. For helpful guidelines for creating your kit, visit health.hawaii.gov

However, after emergency preparation is in place, it’s important to secure your home from the more common occurrence of water damage. In today’s guide, we will be going over some ways you can avoid water damage to your home during major storms in Maui. Yet sometimes, despite your best efforts, water damage still occurs from a storm. If your home has been damaged by a storm, leak, or has suffered some other form of water damage, contact SERVPRO of Hawaii/Maui to get storm damage cleanup and restoration services

Call (808) 329-6560

5 Ways to Avoid Water Damage in Your Hawaii Home

Storms cause damage to your home in two separate ways — through water, and through wind. Water damage from storms can occur directly through rain or through the sewer system becoming flooded, leading to water seeping into your property in all sorts of different ways. Here’s what you can do to reduce the impact of storms on your home:

#1: Caulk Around Windows & Doors

The wind from storms can lead to a surprising amount of force — so much so that it actually can push water in through all sorts of small cracks and holes around your windows and doors. One simple and effective way of preventing this is to apply a layer of caulk around all potential gaps in your home. 

#2: Repair Problems with the Foundation

If your foundation has cracks or holes, it can lead to water damage getting in your basement, your crawlspace, and other parts of your home. It’s easy to forget about these areas, which is even worse, as it can mean you leave the water undetected in them for long periods of time, leading to all sorts of potentially serious foundational damage. It’s a good idea to get your foundation inspected regularly for cracks and holes, and get them fixed before the next big storm hits. 

#3: Secure Your Property 

Keep your gutters clear and secure outdoor furniture and other belongings in a secure location. In severe storms, all these materials can be blown away or into your home, causing first direct property damage and often expensive water damage as well. If a storm is imminent, make sure you place your patio furniture and other loose items in secure locations where they won’t be able to cause damage or get blown away. 

#4: Move Any Items Easily Damaged By the Storm Above Flood Level

Move any and all items that could easily be damaged out of harm’s way. This may include items such as important paperwork, electronics, and so on. If the storm is extreme, it may be a good idea to have a separate location to store important valuables, so they don't get damaged. As an extra warning, don’t store important documents in your basement! If the basement floods, they easily can be irreversibly damaged. 

#5: Shut Off At-Risk Electronics

Any electronic devices or electrical services that could become underwater during a storm, turn them off! Doing so may be moderately inconvenient for the time being, but the damage to your electrical system by water can be extreme. Electronics such as printers and computers should be elevated. 

After the Storm

Following the aforementioned tips can help keep your home safe from water damage during a flood. However, sometimes despite your best efforts, extreme weather can lead to water damage in your home. When that happens, SERVPRO of Hawaii/Maui is here to help. We offer residential and commercial storm damage repair, restoration, and cleanup services. Floods and storms don’t only hit between 9 and 5, so we make ourselves available 24/7 for rapid response to your location. 

SERVPRO of Hawaii/Maui is a trusted leader in the water restoration industry, and has the experience and resources to get your property dry and back to its pre-storm condition. Learn more about our water damage restoration techniques here. If you are in Kailua-Kona or anywhere else in Maui and would like to hire a locally owned water restoration company, contact us online or at (808) 329-6560 today!

Protect Your Home & Health by Getting a Mold Inspection

9/10/2020 (Permalink)

Here in Hawaii, mold is a part of life — being particularly common here due to our high humidity levels. If your property has any of the following conditions, arranging a mold inspection is most likely a good idea:

  • A damp or musty smell
  • Water stains
  • Discoloration
  • Growth appearing on the walls and ceilings
  • Leaking pipes, drains, or faucets
  • A rusty or damaged roof

None these issues are signs you should ignore. Ignoring mold growth could lead to both structural damage to your home as well as damage to your health, before you know it. 

SERVPRO of Hawaii/Maui offers 24-hour emergency mold remediation. Just as mold never takes a day off — being able to develop in as little as 48 hours after water damage — neither do our mold remediation technicians. As a trusted leader in the restoration industry, rely on your locally owned and operated professionals to eliminate mold, save your belongings, improve your air quality, and eliminate bad odors. Call us today to address your mold problem: (808) 329-6560.

What Is Mold?

Mold is everywhere — in your carpet, in the air, outside, in your vents, and on your clothes. Normally, it’s not much of a problem for us, serving a role in the world’s ecosystem, breaking down organic matter and recycling it into their base material; contributing to nature’s life cycle. Mold spores can become a problem in your home or office when there is moisture build-up. When exposed to water, mold reproduces rapidly and can create colonies that can have negative impacts on the structure of your home and health. Mold spores can trigger health effects for everyone on the property. Mold may be a particularly significant health risk for the elderly, children, and anyone with respiratory problems. 

Besides its health and structural risks, mold also can create very unpleasant odors. Since the average humidity levels in Hawaii are 63%, and mold tends to start to grow at humidity levels above 45%, it’s a good idea to keep humidity below 45% indoors, if possible. 

How to Address Your Mold Problem

You can reduce humidity levels in your home with a dehumidifier, but not everyone has such a luxury. When it comes to mold formation in your home, it’s best to rely on professional mold remediation experts to deal with the growth. Avoid touching or disturbing the mold, and don’t attempt to try the area yourself or spray it with any chemicals. All you should do is avoid the affected areas, turn off your HVAC systems and fans, and contact SERVPRO of Hawaii/Maui to come by for mold remediation services.

If you suspect your home has a mold problem, SERVPRO of Hawaii/Maui is here to help. Our locally owned mold remediation company has the experience, training, and equipment to comprehensively manage your mold problem. 

Call us at (808) 329-6560 to get started!

Our Fire Damage Restoration Process

9/9/2020 (Permalink)

If you have experienced fire damage, you most likely want to get your property restored as soon as possible. You should never try and remediate or restore your property on your own after a disaster occurs; you should always rely on a restoration professional with fire damage repair to get the job done properly, efficiently, and safely. If you are in Maui or on the Big Island, SERVPRO of Hawaii/Maui is here to get your property back to or better than it was before the fire. Contact us today to schedule regular or emergency cleanup & restoration services. 

Our Process

The process for dealing with fire and water restoration are different, though they also have many similarities. In today’s blog, we start by providing an overview of our process of rebuilding and repairing properties after fire damage. 

No single fire damage restoration process is the same either, which is one reason why you shouldn’t do it on your own. Hire experts who know how to save as much of your property and restore it as completely as possible. 

Fire Damage Restoration Process

  1. Confirm that the property is safe to enter — Before any fire damage repair can begin, we scrutinize your property for structural damage from the outside. No work can begin until your home is deemed safe to enter by an inspector. 
  2. Inspect Damages — Once the property has been deemed safe to enter, our professionals carefully inspect and test rooms to determine the full extent of the fire, smoke, and soot damage. This step gives us the information we need to create a plan of action. 
  3. Board up windows and place tarp on damaged roofs — To maintain security and protect against further damages, SERVPRO professionals may board up missing windows and walls and put a tarp on your damaged roof. 
  4. Minimize the damage — One of the reasons why it’s important to call a professional restoration company as soon as possible after a fire has occurred is to minimize damages. Certain things, such as soot staining, can be reduced in impact if addressed soon enough. If left for too long, it can lead to permanent discoloration of sensitive materials such as carpeting, textiles, wood, and metals.

    Mitigating damages may involve carpet cleaning, and it may also involve things such as mold removal as well. Why would there be mold in your home after a fire? If there has been a wildfire, the fire extinguishing process can cause mold and mildew to quickly form in your home. Water damage can be caused when a fire is put out, which is one reason why the mold and mildew remediation process should begin as soon as possible to minimize damages. It is common for us to utilize dehumidifiers and air movers to remove the remaining water and complete the drying process. 

    Another type of damage that can occur from a fire is rust and corrosion on metal surfaces. Air quality is also a major concern after a fire. Addressing smoke issues in your commercial or residential property is important to do quickly before surfaces have time to absorb so much smoke that furniture or other surfaces can no longer be saved from having a permanent odor. The sooner you reach out to a restoration professional, the higher the chances are for a complete restoration. 
  5. Soot & debris removal — Before we can begin with fire damage or water damage restoration, we remove all debris and soot from the home. The longer soot remains in your home, the more damage it can cause, while debris will only get in the way of the restoration process. Removing these will also help improve air quality and the smell of smoke. One thing that sets SERVPRO of Hawaii/Maui apart from all other fire restoration companies in Maui & on the Big Island is our thorough, multifaceted cleaning services. Read more about our cleaning services here.
  6. Cleaning & sanitizing — Deep cleaning, stain removal, sanitizing, and deodorizing are all important parts of any restoration. Depending on how deeply the smoke has penetrated surfaces will determine which type of cleaning product and processes are used. Carpets, curtains, and other types of fabrics typically call for extra attention to prevent them from being ruined. We will typically be able to tell if an item can be restored or not after the initial inspections. 
  7. Repairs & renovation — After cleaning and sanitizing your property, it is finally ready to undergo repairs and restoration. 
  • Walls are repainted (after we scrape off blistering paint on ceilings and walls)
  • Wood surface are re-sealed or striped, sanded, and refinished
  • Anything else that can be repaired is repaired

    The tragedy of a fire is often a good impetus for renovating your property. Sometimes the damage is so extensive that it’s the best option anyway. The act of renovating a property after serious fire damage is like a rebirth; it’s a chance to distance yourself from the traumatic experience and recreate your house anew. The experienced contractors at SERVPRO of Hawaii/Maui are able to work with you every step of the way to get your property as good as or better than it was before the fire. 

Schedule a Fire Damage Restoration Consultation

The process of restoring your home or business after fire damage will depend on the severity of the damages along with many other factors. We hope this guide has given you a general idea of what the process will look like, however. Fire damage restoration involves a whole a lot more than simply having everything the fire touched cleaned and repaired. Fire can impact almost every part of your home, from your foundation to your shingles. 


Knowing what to keep and what to get rid of can be tough to do on your own. You want to keep as much as possible, but some things are too far gone to be repaired. Hire a company that offers the tools and abilities you need to get as much of your home back as possible after fire damage. SERVPRO of Hawaii/Maui, serving Maui & the Big Island, is here to take care of your entire property restoration for you. We take care of the entire home for you. Contact us ASAP so we can get started restoring your home now! We offer free consultations for home and business owners — obligation-free. Call now to get started or find answers to any of your questions.

Our Water Damage Restoration Process

9/9/2020 (Permalink)

There are six steps to the SERVPRO water damage restoration process. In today’s blog, we will be covering each of those steps in detail, giving you the information you need to understand what your restoration will look like and how working with SERVPRO of Hawaii/Maui will help you save money while getting high-quality repairs. We follow a scientific approach to removing water, cleaning up damages, and documenting the process from beginning to end. If you are in Maui or on the Big Island, SERVPRO of Hawaii/Maui is here to get your property back to or better than it was before the water damage. Reach out to us today to schedule cleanup & restoration services!

Get Emergency Service

Step #1: Call Now!

Seriously — if you are reading this and your home has recently suffered water damage, pick up your phone and call us ASAP. The cleanup and restoration process after water damage should not be put off. The longer you wait, the worse the damage will become. That’s why the SERVPRO customer care center is open 24-hours a day. We are ready to respond immediately after you call us. When you call, the SERVPRO specialists will ask you several questions, including: 

  •  Your name and contact information
  •  Your insurance information (if applicable)
  •  The street address of the water-damaged home or business
  •  When did the flooding or water damage occur?
  •  What caused the water damage (if known)?
  •  Is there electricity available (on-site)?

Have this information ready so our team can start providing you the emergency water damage cleanup and repair services you need promptly and efficiently. 

Step #2: Inspection & Water Damage Assessment

After you make the call, our team will come to your property and conduct a detailed inspection of the damage. This gives us the information we need to determine the appropriate plan of action. During our survey, we:

  • Look for the source of water and stop it
  • Check for contaminated water
  • Identify the type of water — white, gray, or black
  • Survey the damages
  • Complete a safety inspection
  • Move your furniture and block items to help prevent stains, rust, mold, and other types of damage

Step #3: Water Removal

After inspecting the damage and moving objects out of harm’s way, we get started extracting the water from your home. We work hard and use special equipment to reduce the drying time, prevent mold, and minimize secondary water damage. We use trucks mounted with vacuums and powerful pumps to give us the ability to remove hundreds or even thousands of gallons of water from your property as fast as possible. 

At this stage, we also can conduct complete move-out services, to help prevent your belongings from becoming further damaged. During the removal process, we will inspect your carpet and floors for damages, and take quick action to prevent any further damage. 

Step #4: Drying & Dehumidification

After we have removed the majority of the water from your walls and floors, there will still be water absorbed into your wood, carpet, and drywall that needs to be addressed. It’s important to keep drying your home to try and prevent swelling, warping, and breakdown. SERVPRO of Hawaii/Maui uses special dehumidifiers and monitoring equipment to carefully dry your home to acceptable levels, keeping a close eye on the moisture levels of your walls and floors.  

Step #5: Cleaning & Sanitizing

After your home is dried, it will most likely need professional cleaning treatment. That can involve a number of things, depending on the severity of the damages your property has suffered. We restore your home’s contents through a number of techniques, including:

  •  Dry Cleaning
  •  Wet Cleaning
  •  Spray and Wipe
  •  Foam Cleaning
  •  Abrasive Cleaning
  •  Immersion Cleaning

We implement the cleaning necessary to help save as much of your home from water damage as possible.

During this step, we will also identify and eliminate offensive odors with our industrial air scrubbers and fogging equipment. This equipment is designed to help freshen the air and eliminate odors that even some of the toughest consumer-grade equipment cannot treat. 

Next, depending on the scenario, we will sanitize your home to eliminate bacteria, microbes, and other types of infectants, and also remove and dispose of material that has been damaged beyond repair. 

Step #6: Restoration

The final step in our water damage repair process is to restore your home or business to how it was before the water damage had occurred. Restoration can involve minor repairs, such as replacing your property’s carpet and drywall, as well as some major repairs such as the reconstruction of whole rooms. 

When a part of your home is severely damaged by water, we start by protecting the home from further damage, with emergency board-up or roof tarping. After we get the place dry and clean, then comes repairs. Some common types of repair we conduct after water damage has occurred include:

  •  Drywall Removal and Installation
  •  Hardwood Floor Repair
  •  Tile Floor Repair
  •  Painting
  •  Carpet Repair and Installation

Why Choose SERVPRO of Hawaii/Maui

SERVPRO of Hawaii/Maui can handle the initial damages, mitigation of further damages, as well as rebuilding and restoring the area that has been water damaged. Having one company instead of many handling these processes can help save time and keep costs low. You will be dealing with a team that has been on the ground since day one, and who can provide you the full range of services your property needs to bring it back to full functionality. 

SERVPRO of Hawaii/Maui is a locally owned and operated SERVPRO franchise owned by Brian Konishi and his family. Our company serves the entirety of the Big Island of Hawaii. With offices in Kona and warehouses in Kona and Hilo, we are able to reach any part of the Big Island quickly in cases of emergency. We are available for emergency services 24/7. Whether you are experiencing water damage, fire damage, or a severe mold problem, SERVPRO of Hawaii/Maui is here for you every step of the way. 

If your property has been or is currently being damaged by water, call SERVPRO of Hawaii/Maui ASAP to get the emergency restoration services you need. For a stress-free claims process, we can help manage the insurance paperwork and process as well. In many cases, you won’t have to pay a dime. Call for details.

(808) 329-6560

**SERVPRO Hawaii now offers professional COVID-19 cleaning services. Our licensed professionals are trained and experienced in biohazard decontamination and chemical spills and always adhere to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. If you are interested in a free quote for our commercial defensive cleaning services, or are you a consumer who wants to learn more about the program, call us today.

During these Extraordinary Circumstances

3/23/2020 (Permalink)

Keep Calm and Call SERVPRO Keep calm and call SERVPRO poster

During these extraordinary circumstances we are still open and ready to help with your water damage emergencies. Pipes don't know we have a pandemic. We are fully trained and equipped to deal with bio-hazard cleaning, we can perform disinfecting clean-ups whether it is prevention or mitigation. We stay updated and respectful of all CDC and local Health Departments announcements. Health of our local community here on the Big Island, which we are a vital part of, is our mission. We hope you will stay healthy and practice social distancing. Help your close ones and your neighbors, we are one Big (Island) Ohana. If you have any questions regarding disinfecting cleaning or water/fire damage mitigation or even mold testing & remediation you call call us 24/7 at 808-329-6560

We are Cleaning Experts

3/16/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Hawaii, 808-329-6560

Hotel Water Damage Mitigation

3/9/2020 (Permalink)

Hotel hallway setup with dryers after a water damage Hotel Corridor Drying After Water Damage

Hawaii is a number one tourist destination in the US which prompts a significant number hotels throughout the Islands. While we are vacationing and enjoying the relaxing pace of Hawaii lifestyle we tend to pay less attention to things we do pay attention while at home. That is why, many of us go on vacation. Hotels are our frequent customer, people clog the toilets and leave running water it seems almost daily. Maintenance staff if you pay attention is usually pretty busy taking in consideration our high occupancy rates. Small leaks are easily manageable by the hotel staff but we are still called to lend a helping hand and use our equipment. In February, we were called by the Hotel located on Hilo's waterfront to mitigate an overflowed tub that leaked water all the way down from the 12th floor down the stack of rooms to the 1st floor. Damage was caught fairly early, we have managed to dry the carpets in all the rooms and using access holes to the space in between the walls we have managed to dry also the behind the wall spaces. It was an extensive job, required a lot of hands and equipment but the reconstruction was minimal thanks to an early detection and the hotel was back in business days after. No job is to big for SERVPRO of Hawaii, we have an equipment to handle any size of the building. 

Home Fire Safety 101

3/4/2020 (Permalink)

In the event of a fire starting in your home, time is of the essence. Mere seconds can determine the severity of the damage that a fire can inflict upon your home. Therefore, preparing your home for the worst and having a fire emergency plan in place ahead of time is necessary in order to keep your home and those living in it as safe as possible during an emergency. Follow these guidelines in order to get the best understanding of each necessary element of fire protection for your home.

Smoke Alarms

Make sure that smoke alarms are installed on each level of your home. It may be extra beneficial to have one smoke alarm inside of every sleeping area in addition to the one alarm per level. It is very important that smoke alarms are tested regularly and that their batteries are changed yearly to make sure that they are functioning properly. Consider installing a central carbon monoxide detector in addition to smoke alarms in order to protect your home from deadly fumes.

Fire Extinguishers

Be sure that there is at least one fire extinguisher in your home that is easy to access in the event of a fire. The type of fire extinguisher recommended for household use is an ABC fire extinguisher, which can put out three different classes of fires. Class A covers trash, paper, and wood fires. Class B is for various liquids and gases. Finally, Class C is for fires emanating from electrical sources. Understand how to use your fire extinguisher beforehand so that you don’t have to waste time reading the directions during an actual emergency.

Enforce Safe Practices

Teach your children the dangers of playing with fire and keep matches as well as lighters in a secure location away from them at all times. Lastly, create a fire emergency plan with your family in order to have a predetermined escape route in the event of an emergency that your entire family can remember in case you become separated.