Recent Posts

What Is the Process for Remediating Commercial Mold Damage in Kailua-Kona?

9/20/2022 (Permalink)

Mold covers a wall. We are leaders in mold removal services on Hawaii and Maui.

Aloha! Kailua-Kona businesses can trust our teams in Hawaii and Maui to restore mold damage quickly and efficiently. Every situation is different, but we follow this comprehensive process for every mold remediation job:

  1. Emergency Contact

We’ll ask you questions to determine the necessary equipment and resources.

  1. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We remove odors and deodorization using fogging equipment.

  1. Restoration

Restoration may involve minor or major repairs, requiring the reconstruction of various areas or rooms in a business. 

Call Us Today!

When your business or home in Kailua-Kona has mold damage, our teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Home Fire Causes Smoke and Soot Damage in Hilo?

9/9/2022 (Permalink)

Smoke filled room We restore black water contamination 24-hours a day on Hawaii and Maui.

Aloha! Hilo locals can rest assured that our teams in Hawaii and Maui have the specialized training to restore smoke and soot damage quickly and efficiently. We have been cleaning and restoring fire-damaged belongings for over twenty years! Here are some descriptions of the cleaning methods and technologies we use to clean fire-damaged contents more effectively:

ESPORTA Washing System

We use the ESPORTA washing system to clean soft contents and textiles impacted by heavy smoke and soot damage. This allows us to clean and process soft contents in-house rather than sending them to a cleaner.

Pretesting

We pre-test all belongings and contents to determine what items are salvageable and may use one or more of these cleaning methods as required:

  • Dry Cleaning - used for cleaning light residues or to pre-clean before wet cleaning
  • Wet Cleaning - an effective cleaning method for removing moderate to heavy residues
  • Spray and Wipe - effective for items that can’t withstand wet cleaning
  • Foam Cleaning - used for upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Call Us Today!

When your home or business is exposed to soot and smoke and requires professional care, our teams in Hawaii and Maui are Here to Help. ® We clean and restore fire damage for Hilo locals “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Black Water Contamination: Cleanup and Restoration Services in Kailua-Kona?

9/6/2022 (Permalink)

Palm trees stand in a flooded field on the big island of Hawaii. We restore black water contamination 24-hours a day on Hawaii and Maui.

Aloha! Flood waters can carry untreated sewage, harsh chemicals, and microbes that can cause illness if ingested. Kailua-Kona locals can rest assured that our teams in Hawaii and Maui have the specialized training and certifications to restore areas contaminated by black water quickly and efficiently.

Category 3: “Black Water”

This water category is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for black water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • It may contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Category 2: “Gray Water”

  • It may contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into category two or three

Call Us Today!

When you have exposure to black water or have any water damage emergency in your Kailua-Kona home or commercial business, our teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Outdoor Electrical Safety Tips for Kailua-Kona Locals?

8/30/2022 (Permalink)

Palm trees are lit up at night by special outdoor lighting. We are leaders in fire damage restoration on Hawaii and Maui.

Aloha! Kailua-Kona locals spend lots of time outdoors and use lighting to improve the look and safety of their homes and businesses. Electrical fires are one of the top three causes of fire damage in the United States. Our local teams in Hawaii and Maui offer these electrical safety tips from the National Fire Protection Association to help prevent electrical fires outdoors:

Outside Electrical Work

  • Have a qualified electrician do all electrical work
  • To prevent an electrical shock, make sure all your outside electrical receptacles are ground-fault circuit interrupter (GFCI) protected
  • Have a professional tree cutting service trim any branches that might fall into electric wiring 

Equipment Safety

  • Use lighting and power tools that are listed by a qualified test laboratory and make sure they are made for outdoor use
  • Store your electrical tools indoors
  • Keep electric tools away from children
  • Keep the area around your electric meter and other electrical equipment clean
  • Check lighting and extension cords for damage before using. Replace any damaged cords right away
  • Use extension cords listed by a qualified test laboratory and marked for outdoor use
  • Extension cords are not meant for long-term use

Call Us Today!

When you have fire damage in your Kailua-Kona home or commercial business, our teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

What Is the Process for Restoring Water Damage in Wailuku?

8/23/2022 (Permalink)

Water and mold damage is visible on a wall. We restore mold damage on Hawaii and Maui.

Aloha! Wailuku locals can rely on us to restore water damage “Like it never even happened.” Our teams in Hawaii and Maui follow this comprehensive process for every residential and commercial water damage restoration:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

Water damage can happen at any time. When you have a water damage emergency in your Wailuku home or commercial business, our teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

What is the Process For Remediating Mold in Captain Cook?

8/16/2022 (Permalink)

Mold is visible on a wall. We restore mold damage on Hawaii and Maui.

Aloha! Captain Cook locals can rely on us to restore mold problems quickly and efficiently. Our teams in Hawaii and Maui are certified in Applied Microbial Remediation by the Institute of Inspection Cleaning and Restoration Certification. We follow this comprehensive process for every residential and commercial restoration:

  1. Emergency Contact

We’ll ask you questions to determine the necessary equipment and resources.

  1. Inspection and Mold Damage Assessment

We follow local and state laws regarding inspection and documentation based on your unique situation.

  1. Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

  1. Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials may be necessary to remediate heavy mold growth.

  1. Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We remove odors and deodorization using fogging equipment.

  1. Restoration

Restoration may involve minor repairs or require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

Our teams in Hawaii and Maui have the advanced training, equipment, and experience to restore residential and commercial mold damage in Captain Cook “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Hurricane Preparedness Tips For Hilo Families?

8/5/2022 (Permalink)

Palm trees are blown about during a tropical hurricane. We restore commercial flooding damage on Maui.

Aloha! Are your prepared in the event a hurricane hits Hilo? Our teams in Hawaii and Maui are Here to Help ® when you have storm damage. Here are some tips from the State of Hawaii Emergency Management Agency for preparing for a hurricane:

  • Store emergency supplies in a sturdy kit such as a rolling cooler
  • Store one gallon of water per person per day for at least 14 days
  • Store high-calorie, shelf-stable food in a cool, dry place
  • A battery-operated radiowill often work when other methods of communication are not available
  • If you are trapped by debris after a storm or earthquake, a whistle could save your life

  • Hygiene and cleanlinessitems such as hand sanitizer, sanitary wipes, toilet paper, and bags to contain waste
  • If you have a condition requiring medication, make sure to stock extra with your emergency supplies. A hard copy of any prescriptions may also help if you need to resupply after a disaster. If your medication requires refrigeration, consider purchasing a generator or storing a supply of ice packs and a cooler for use if the power goes out.

Call Us Today!

Our teams in Hawaii and Maui have the advanced training, equipment, and experience to restore residential and commercial storm damage in Hilo “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Flash Flooding From Hurricane Damages Wailuku Business?

8/2/2022 (Permalink)

A picture of Maui island, Hawaii. We restore commercial flooding damage on Maui.

Aloha! When your Wailuku commercial business floods during a storm, our teams in Hawaii and Maui are Here to Help. ® We have over twenty years of experience restoring businesses damaged by flooding. Here are some tips from the Maui County website for staying safe during a flash flood or hurricane:

  1. Flash flooding may still occur even when sunny due to rain clouds higher up in the mountains
  2. Newer editions of guidebooks have many safety messages. Read and abide by them.
  3. River rocks can be very slippery. Stay away from cliff edges. Be aware of falling rocks.
  4. Better to stay put than risk hiking in darkness
  5. Hawaii’s streams may be contaminated with leptospirosis

When a hurricane or tropical storm warning is issued:

  • Follow instructions issued by civil defense
  • Leave immediately if ordered to do so
  • Complete preparation activities, such as boarding up windows and storing loose objects
  • Wedge sliding glass doors to prevent their lifting from their tracks
  • Turn up your refrigerator to maximum cold and don’t open it unless necessary
  • Evacuate areas that might be affected by storm surge flooding
  • If evacuating, leave early and leave food and water for pets (shelters will not take them)
  • Notify neighbors and a family member outside of the warned area of your evacuation plans
  • Use the phone only for emergencies

Call Us Today!

Our teams in Hawaii and Maui have the training, equipment, and experience to restore commercial and residential storm damage in Wailuku “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

Happy Mold Remediation Customers in Kailua-Kona?

7/27/2022 (Permalink)

Hidden mold damage is revealed above roof rafters. We restore mold damage in Hawaii and Maui!

Aloha! When you have a mold problem in your Kailua-Kona home or commercial business, our teams in Hawaii and Maui are Here to Help. ® We have been remediating mold damage for over twenty years! Here is a recent Google review from one of our happy mold remediation customers that says it all:

“I highly recommend SERVPRO Hawaii for all your mold issues. From doing the inspection to completing the remedy! David was outstanding! His promptness of returning calls, e-mails and getting the job done on time was a real plus in this market where everyone is so busy! His crew did an amazing job! A big bonus is having a great office team led by Tammy! We will use them in the future for all our mold issues and highly recommend you do too!” Bonnie Sanchez

Services: Water damage-related pest control, Mold inspection, Mold damage restoration, Mold cleaning Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

When you discover mold growing in your Kailua-Kona home or commercial business, it is often a symptom of hidden water damage. We will address any excess moisture issues during the remediation process to discourage the mold from returning after the removal process is complete.

Call Us Today!

Our teams in Hawaii and Maui have the training, equipment, and experience to restore mold damage quickly and efficiently. Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.

How Can I Keep My Water Heater From Leaking in Kamuela?

7/21/2022 (Permalink)

Water on the floor under a water heater We restore water damage 24-hours a day in Hawaii and Maui.

Aloha! Our teams in Hawaii and Maui have restored water damage in Kamuela for over twenty years. Water heaters require professional maintenance to keep them running in top condition. Here is some information on water heater maintenance from the National Board of Pressure Vessel Inspectors:

Hire a qualified service professional to:

  • Burners should be cleaned once a year for gas and oil-fired water heaters. Have the service professional inspect flues and vents for cracks or loose connections that could leak deadly exhaust gases.
     
  • Have a qualified plumber replace your anode rod once every two to five years
     
  • The service life of a temperature and pressure (T & P) valve is usually three years. Even if a T & P valve looks fine from the outside, manufacturers recommend they be removed and visually inspected for accumulations of corrosion deposits
  • Call a qualified plumber if your water tank is leaking
    • If the T & P valve is discharging water or steam, the ONLY safe intervention is to remove the heat source by cutting off its fuel, if you can. For an electric heater, trip the circuit breaker; for a gas heater, shut off the gas.
    • If your water heater overheats, call a qualified plumber and allow the water heater to cool naturally. Never try to relieve the pressure yourself. Never add cool water to the tank; never try to cool it by spraying it with a hose. 

Call Us Today!

When your Kamuela home or commercial business has a water damage emergency, our teams in Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

Franchises are independently owned and operated.