Recent Posts

Wet Summer Season Creating Challenging Conditions for Hawi Homeowners?

6/11/2024 (Permalink)

A Japanese-style rain barrel catches rainwater. We restore storm damage 24/7 in Hawaii and Maui.

Aloha! When your home or business in Hawi has water intrusion issues, our Hawaii and Maui teams are on call and ready to respond to your emergency. Here are some ideas for preventing stormwater runoff and protecting your property:

Install Rain Gardens: Rain gardens are shallow depressions planted with native vegetation that help absorb and filter rainwater. By directing runoff into rain gardens, you can reduce water flow across your property and prevent erosion.

Use Permeable Paving: Replace traditional pavement with permeable materials such as gravel, porous concrete, or permeable pavers. These materials allow rainwater to seep into the ground instead of pooling on the surface, causing runoff.

Implement Swales and Berms: Swales are shallow ditches designed to channel and slow the flow of water, while berms are raised mounds of soil that help redirect runoff away from vulnerable areas. Strategic placement of swales and berms can help control runoff and protect your property from damage.

Plant Trees and Shrubs: Trees and shrubs help absorb water and stabilize soil, reducing erosion and runoff. Planting vegetation along slopes and in areas prone to runoff can help protect your property from damage caused by heavy rains.

Call Us Today!

When your home or commercial business in Hawi has flooding damage from heavy rain, our local Hawaii and Maui teams are Here to Help®. Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Hilo Home Flooded by Stormwater Runoff?

6/4/2024 (Permalink)

Heavy rain runs off a roof during a storm. We are leaders in flood damage restoration services in Hawaii and Maui.

Aloha! Our Hawaii and Maui teams have the training, equipment, and experience to restore damage from flooding “Like it never even happened.” Situated on the eastern side of the Big Island of Hawaii, Hilo experiences a tropical rainforest climate characterized by abundant rainfall, particularly during the wet season.

The region's steep terrain and volcanic topography further exacerbate the risk of flooding by channeling rainfall rapidly downhill toward lower-lying areas. Hilo's extensive development, including urbanized areas and paved surfaces, also reduces natural infiltration and increases surface runoff during heavy rain events. As a result, stormwater runoff can overwhelm drainage systems, leading to flash flooding in residential neighborhoods, along streams, and in low-lying areas.

Also, Hilo is susceptible to tropical cyclones and hurricanes, which can bring torrential rainfall and exacerbate flooding risks. Effective flood mitigation strategies, including improved drainage infrastructure, land-use planning, and community preparedness, are essential to address and mitigate the impacts of flooding in this area.

Why are we a top choice for storm damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Advanced Restoration and Cleaning Equipment
  • Independently Owned and Operated

Call Us Today!

When your home or commercial business has flooding damage, our local Hawaii and Maui teams are Here to Help®. Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Household Appliance Safety Tips for Wailuku, Maui Locals?

5/28/2024 (Permalink)

A microwave oven is on fire. We restore property damage 24 hours a day in Hawaii and Maui.

Aloha! Our Hawaii and Maui teams restore property damage caused by failed household appliances every year. Some home appliance failures cause water damage, while others cause fire damage. Here are some household safety tips for electric appliances from the National Fire Protection Association:

  • Have all electrical work done by a qualified electrician.
  • When buying or remodeling a home, have it inspected by a qualified private inspector or in accordance with local requirements.
  • Only use one heat-producing appliance (such as a coffee maker, toaster, space heater, etc.) plugged into a receptacle outlet at a time.
  • Major appliances (refrigerators, dryers, washers, stoves, etc.) should be plugged directly into a wall receptacle outlet. Extension cords and plug strips should not be used.
  • Check electrical cords to make sure they are not running across doorways or under carpets. Extension cords are intended for temporary use.
  • Call a qualified electrician or your landlord if you have:
  • Frequent problems with blowing fuses or tripping circuit breakers
  • A tingling feeling when you touch an electrical appliance
  • Discolored or warm wall outlets
  • A burning or rubbery smell coming from an appliance
  • Flickering or dimming lights
  • Sparks from an outlet

Call Us Today!

When your home or commercial business in Wailuku has property damage from a failed household appliance, our local Hawaii and Maui teams are Here to Help®. Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Storm Runoff in Kailua-Kona Neighborhood Carries Dangerous Bacteria?

5/21/2024 (Permalink)

Blurred shapes and silhouettes of Palm trees can be seen through a window covered with rain during a rainstorm. We restore storm damage in Hawaii and Maui.

Aloha! When it rains, stormwater runoff can expose locals to dangerous bacteria. Our local Hawaii and Maui teams have the training, protective gear, and specialized equipment to mitigate and safely restore homes exposed to contaminated water, or “black water” in Kailua-Kona.

Heavy rain can carry contaminated water into homes, especially if there are drainage system issues or the ground is already saturated. Contaminated water can come from various sources, such as overflowing sewage systems, agricultural runoff carrying pesticides or animal waste, or industrial pollutants washed into waterways.

When heavy rain occurs, stormwater runoff can pick up these contaminants and bring them into residential areas, potentially infiltrating homes through basements, cracks in foundations, or poorly sealed entry points. This is why homeowners must take measures to protect their homes from water infiltration during heavy rain events, such as ensuring proper drainage systems, sealing cracks, and elevating valuables in basements or low-lying areas.

SERVPRO® Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or commercial business in Kailua-Kona is compromised by water intrusion issues from stormwater runoff, our local Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

What Can I Do While Waiting for Professional Help to Arrive When I Have Fire Damage in Captain Cook?

5/14/2024 (Permalink)

Stairs inside of a house are covered in soot and debris from a fire. We restore fire damage in Hawaii and Maui.

Aloha! Do you know that our local Hawaii and Maui teams have been restoring fire damage for Captain Cook locals for over twenty years? Here are some tips for things you can do while waiting for professional help to arrive:

What To Do After a Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas
  • If the electricity is off, empty the freezer and refrigerator and prop the doors open
  • Clean and protect chrome with a light coating of petroleum jelly or oil
  • Wash houseplants on both sides of leaves
  • Change the heating, ventilation, and air conditioning unit (HVAC) filter
  • Tape double layers of cheesecloth over air registers

Why are we a top choice for fire damage restoration services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Independently Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business in Captain Cook sustains fire damage, our local Hawaii and Maui are Here to Help. ® Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Very Happy Mold Remediation Customers in Kailua-Kona?

5/7/2024 (Permalink)

A person gives a positive online review. We are leaders in mold mitigation and restoration services in Hawaii and Maui.

Aloha! For over twenty years, our local Hawaii and Maui teams have been restoring mold damage. Here are some recent Google reviews:

“We encountered a leak and water damage situation on the eve of closing a real estate transaction, and we were referred to SERVPRO® in Kailua Kona. Arthur Griffin was very responsive and knowledgeable, and quickly assessed the situation to identify the work required in order to correct the problem and repair the damage. He worked with us to analyze the potential leak causes and identify the source of the leak so that it could be fixed, and quickly set up his equipment to dry out the area so that the drywall could be repaired. We will call SERVPRO and Arthur again. He’s the best!” P Kent

“We used the SERVPRO team to clean up after a water leak in our condo. They were onsite within an hour or so after we contacted them and worked straight through several days to remove the water and preserve the furniture. Due to their efforts, the damage ended up being minimal. As we were remote when this happened, we really appreciated their communication on their progress. We hopefully will not need to use them again, but definitely would if the need arose. Thank you, SERVPRO Maui Team!” L Toussaint-Krutz

Call Us!

When your Kailua-Kona home or business has a mold outbreak, our local Hawaii and Maui teams will restore the damage “Like it never even happened.” Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Malfunctioning Toaster Causes Fire in Kamuela Kitchen?

4/30/2024 (Permalink)

A toaster is on fire. We respond to storm damage emergencies 24 hours a day in Hawaii and Maui.

Aloha! Our local Hawaii and Maui teams have over twenty years of experience restoring fire damage in Kamuela. A toaster can catch fire due to several factors related to its electrical components and user behavior. One common cause is electrical malfunctions within the toaster itself.

Over time, the wiring, heating elements, or internal components may become degraded or damaged, leading to short circuits, arcing, or overheating. If left unchecked, these electrical issues can escalate and potentially ignite a fire within the toaster.

Another contributing factor is user error, such as placing flammable materials too close to the toaster or neglecting to clean out accumulated crumbs and debris. Crumbs accumulating in the toaster's crumb tray or around the heating elements can act as fuel, increasing the fire risk if they ignite when the toaster is in use. Additionally, mechanical failures, such as jammed or malfunctioning mechanisms within the toaster, can cause overheating or friction that sparks a fire.

To prevent toaster fires, make sure to use the appliance according to manufacturer instructions, regularly clean out crumbs and debris, and promptly address any signs of mechanical or electrical issues. Also, never leave a toaster unattended, and check to see that it is plugged into a properly functioning electrical outlet.

Call Us!

When your Kamuela home or commercial business has a fire damage emergency, our local Hawaii and Maui teams will restore the damage “Like it never even happened. Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Heavy Rainfall Leads to Flash Flooding in Hilo?

4/23/2024 (Permalink)

A flash flood is shown. We respond to storm damage emergencies 24 hours a day in Hawaii and Maui.

Aloha! Our local Hawaii and Maui teams restore storm damage throughout the year in Hilo. Located on the Big Island’s eastern side, the low-lying areas of Hilo are particularly susceptible to flash flood events. This is due to Hilo’s geographical features and proximity to areas prone to heavy rainfall and rapid runoff.

Our technicians are trained and certified to restore flood damage quickly and efficiently. From the moment you contact us, our job begins. When you contact us, we will ask you some questions to help us determine the type of equipment and resources required to mitigate the damage.

Upon arrival, we will tarp and board up any areas exposed to the elements to minimize the chances of secondary damage. We will extract any water and set up powerful air movers and blowers to dry the area thoroughly. We also monitor and document the drying process to ensure the area has returned to normal moisture levels.

We have relationships with all major insurance companies and can assist you with the process and paperwork. No matter how extensive the damage may be, our teams can help you restore your property to pre-damage conditions.

Call Us Today!

When your home or commercial business in Hilo has flooding damage, our local Hawaii and Maui teams will restore the property damage “Like it never even happened. Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Tips for Preventing Clothes Dryer Fires in Captain Cook?

4/16/2024 (Permalink)

A dirty clothes dryer lint trap is shown. We are leaders in fire damage restoration services in Hawaii and Maui.

Aloha! For over twenty years, our local Hawaii and Maui teams have been responding to fire damage emergencies in Captain Cook. Preventing clothes dryer fires in the home is crucial for safety. Here are some tips to reduce the risk:

  • Regularly clean the lint trap after each load of laundry to prevent lint buildup, which can easily ignite.
  • Inspect and clean the dryer vent and exhaust duct to ensure proper airflow and prevent lint accumulation.
  • Use rigid or flexible metal venting material instead of plastic or foil, as they are less likely to trap lint and are more fire-resistant.
  • Ensure proper installation of the dryer, following manufacturer's guidelines, and leave enough space around the dryer for adequate ventilation.
  • Avoid overloading the dryer, as it can lead to overheating and increase the fire risk.
  • Never leave the dryer running unattended, especially when leaving the house or going to bed.
  • Regularly check the dryer for signs of wear or damage, including loose or frayed wires, and promptly repair or replace any faulty components.
  • Install a smoke detector near the laundry area and test it regularly to ensure it's working correctly.
  • Consider installing a thermal fuse or other safety device to shut off the dryer if it overheats automatically.
  • Educate household members about the importance of dryer safety and fire prevention practices.

Call Us Today!

When your home or commercial business in Captain Cook has fire damage, our local Hawaii and Maui teams will restore the damage “Like it never even happened. Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.

Mold Mitigation Services Prevent Mold Outbreak in Kailua-Kona Property?

4/9/2024 (Permalink)

Five gold stars are shown in a review bubble. We are leaders in water and mold damage restoration services in Hawaii and Maui.

Aloha! For over twenty years, our local Hawaii and Maui teams have been helping locals restore water and mold damage in their homes and businesses. Here is a Google review from one of our happy customers:

“We encountered a leak and water damage situation on the eve of closing a real estate transaction, and we were referred to SERVPRO in Kailua Kona. Arthur Griffin was very responsive and knowledgeable, and quickly assessed the situation to identify the work required in order to correct the problem and repair the damage. He worked with us to analyze the potential leak causes and identify the source of the leak so that it could be fixed, and quickly set up his equipment to dry out the area so that the drywall could be repaired. We will call SERVPRO and Arthur again. He’s the best!” Peggy Kent

Services: Mold mitigation, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Mold Removal and Remediation

  • The *#1 Choice in Cleanup and Restoration
  • Commercial and Residential Mold Remediation
  • Specialized Mold Remediation Equipment
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Call Us Today!

When your home or commercial business in Kailua-Kona has water damage, mold damage may result. Our local Hawaii and Maui teams will restore the damage “Like it never even happened. Call us today at 808-329-6560. Mahalo!

SERVPRO® franchises are independently owned and operated.